Your satisfaction is our top priority! If you have any concerns about our products, please contact us immediately. We will do our best to assist you and ensure a worry-free purchase!
Once the QR code is scanned and the order is successfully downloaded, cancellation and refunds are not possible.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
Each QR code can be scanned once. It can be scanned repeatedly on the same device. Once bound, it cannot be changed to another device or deleted.
Please scan and install your eSIM only after arriving at your destination to avoid prematurely starting the eSIM validity period calculation.
Before using an eSIM, please be sure to disable data roaming on your domestic SIM card to avoid accidentally using your domestic SIM card's mobile data network and incurring high international roaming charges. You will be responsible for all related costs; no additional subsidies will be provided, including roaming fees, overseas SIM card/eSIM purchase costs, and transportation expenses.
Please enter *#06# on your phone's dial pad to check if eSIM is supported. If EID is displayed, it means eSIM is supported; if not, eSIM is not supported.
iOS version 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the Samsung website first.
Please be aware that signal quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather.
To maintain network connection quality and uphold the Fair Usage Policy (FUP), telecommunications companies worldwide sometimes impose data rationing on users who consume large amounts of data in a short period, which may result in internet access disruptions or slower speeds. To ensure a stable internet connection, please avoid prolonged periods of watching or downloading videos, updating software, sharing your hotspot with others, or engaging in other activities that consume excessive data.
After placing your order, you will receive an email saying "Your eSlM is ready," along with the latest installation time and installation instructions.
How to install:
iOS: Settings > Mobile Services > Join the program > Scan QR code > Join the program
Android: Settings > Internet (Connectivity) > SIM card administrator > Add SIM card (Join the action plan) > Scan QR code
Enable activation step:
1. After arriving at your destination, turn off all other SIM cards and only enable eSIM and its data roaming.
2. Configure the eSIM's APN (usually the APN is automatically recognized; if it cannot be automatically recognized, you need to set it manually).
Yes, the Central Asia eSIM can be conveniently set up by scanning a QR code before your trip. This allows you to complete the installation steps while still at home, eliminating the need to swap physical SIM cards upon arrival. Once you land in Kazakhstan, Kyrgyzstan, or Uzbekistan and power on your device, the eSIM will automatically connect to the local network, providing immediate internet access.
Yes, this Central Asia eSIM is compatible with dual SIM functionality, allowing you to use it alongside your existing physical SIM card. You can designate your physical SIM for calls and SMS while using the eSIM for data in Central Asia. This provides flexibility, enabling you to maintain your original number for important contacts while enjoying seamless local data connectivity.
Activating the Central Asia eSIM is a straightforward process. Upon purchase, you will receive a QR code. Simply scan this QR code with your compatible mobile device to install the eSIM profile. After installation, once you arrive in Kazakhstan, Kyrgyzstan, or Uzbekistan and turn on your device, the eSIM will automatically connect to the local 5G/4G network, providing immediate internet access without any further manual setup.
The Central Asia eSIM offers a variety of data plans to suit different travel needs, including daily data limits, unlimited data options, and total data allowance packages. These plans utilize 5G/4G networks. The eSIM supports popular applications essential for travel, such as TikTok, ChatGPT, Instagram, Google Maps, and Facebook, ensuring you stay connected and can navigate with ease.
You can conveniently purchase the Central Asia eSIM online before your trip to Kazakhstan, Kyrgyzstan, or Uzbekistan. Purchasing in advance through KKday is recommended as it allows you to receive the QR code and complete the setup process at your leisure, ensuring you have immediate internet access the moment you land. This eliminates the need to search for local SIM cards or physical stores upon arrival, saving you time and hassle.
The Central Asia eSIM provides robust 5G/4G network coverage across Kazakhstan, Kyrgyzstan, and Uzbekistan. Users can expect fast internet speeds suitable for browsing, streaming, and using essential travel apps like Google Maps and social media. This ensures reliable connectivity throughout your journey, allowing you to stay in touch and access information efficiently.
The Central Asia eSIM offers superior convenience by eliminating the need to physically swap SIM cards, as it's embedded directly into your device. It is also an eco-friendly option as it requires zero physical materials, reducing plastic waste. With instant activation via QR code and immediate 5G/4G network access upon arrival, it provides a time-saving and seamless internet solution for travelers.
The Central Asia eSIM is compatible with most modern smartphones that support eSIM technology. For users with iOS devices, one-click installation is supported for versions iOS 17.4 and above, streamlining the setup process. It is always recommended to check your device's specific eSIM compatibility prior to purchase to ensure a smooth experience.