Once the QR code is scanned and the order is successfully downloaded, cancellation and refunds are not possible.
Installing an eSIM requires an internet connection. Before installation, please ensure that there is available WiFi or mobile data in your environment.
Each QR code can be scanned once. It can be scanned repeatedly on the same device. Once bound, it cannot be changed to another device or deleted.
Please use the eSIM within 90 days of receiving it; it will expire after that period.
Please scan and install your eSIM only after arriving at your destination to avoid prematurely starting the eSIM validity period calculation.
Before using an eSIM, please be sure to disable data roaming on your domestic SIM card to avoid accidentally using your domestic SIM card's mobile data network and incurring high international roaming charges. You will be responsible for all related costs; no additional subsidies will be provided, including roaming fees, overseas SIM card/eSIM purchase costs, and transportation expenses.
Please enter *#06# on your phone's dial pad to check if eSIM is supported. If EID is displayed, it means eSIM is supported; if not, eSIM is not supported.
iOS version 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the Samsung website first.
Please be aware that signal quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather.
To maintain network connection quality and uphold the Fair Usage Policy (FUP), telecommunications companies worldwide sometimes impose data rationing on users who consume large amounts of data in a short period, which may result in internet access disruptions or slower speeds. To ensure a stable internet connection, please avoid prolonged periods of watching or downloading videos, updating software, sharing your hotspot with others, or engaging in other activities that consume excessive data.
After placing your order, you will receive an email saying "Your eSlM is ready," along with the latest installation time and installation instructions.
How to install:
iOS: Settings > Mobile Services > Join the program > Scan QR code > Join the program
Android: Settings > Internet (Connectivity) > SIM card administrator > Add SIM card (Join the action plan) > Scan QR code
Enable activation step:
1. After arriving at your destination, turn off all other SIM cards and only enable eSIM and its data roaming.
2. Configure the eSIM's APN (usually the APN is automatically recognized; if it cannot be automatically recognized, you need to set it manually).
Singapore eSIM offers various data plans to cater to different travel needs. For light users or short trips, a fixed data plan might be ideal. Travelers who use many apps or stream frequently could benefit from daily data or unlimited data plans, ensuring consistent connectivity without worrying about data caps. Consider your expected internet usage, trip duration, and specific needs to select the most appropriate plan.
For many tourists, a Singapore eSIM offers significant advantages over a physical SIM. It eliminates the need to physically swap cards, allowing you to keep your original SIM active for calls/SMS if desired. eSIMs are digital, activated instantly via QR code, offering fast 5G/4G access. This saves time upon arrival and is more environmentally friendly as it uses no physical consumables.
Travelers should consider a Singapore eSIM for its convenience and efficiency. It avoids the hassle of physical SIM card changes and allows for immediate activation upon scanning a QR code. This provides quick access to 5G/4G internet, supporting essential travel apps like Google Maps and communication platforms. It's a time-saving and environmentally friendly option for staying connected throughout your trip.
While highly convenient, some considerations for a Singapore eSIM include device compatibility – not all phones support eSIM technology. Ensure your device is unlocked and compatible before purchase. Also, the setup process relies on a stable internet connection to scan the QR code for activation, so it's advisable to set it up before arrival or use airport Wi-Fi.
You can conveniently purchase your Singapore eSIM through KKday. By booking via KKday, you can easily select a plan that fits your travel needs and receive the eSIM QR code digitally. Activation is simple: once purchased, scan the QR code with your compatible device. For iOS 17.4 and above, one-click installation is supported, making setup even faster, so you can connect to the local network as soon as you arrive.
Yes, the Singapore eSIM is fully compatible with popular communication, social media, and navigation applications. You can seamlessly use apps like TikTok, ChatGPT, Instagram, Google Maps, and Facebook to stay connected, navigate the city, and share your travel experiences throughout your visit to Singapore.
The Singapore eSIM operates on a fast 5G/4G network, ensuring high-speed internet access. Travelers can choose from multiple data plan options, including daily data plans, unlimited data plans, or fixed data plans. This variety allows you to select the option that best matches your specific data usage requirements and duration of stay in Singapore.
Yes, for compatible devices running iOS 17.4 and above, the Singapore eSIM supports one-click installation. This feature streamlines the setup process, making it exceptionally quick and easy to activate your eSIM and get connected to the local network immediately upon arrival in Singapore, enhancing convenience for users with updated iOS devices.