Once the QR code is scanned and the order is successfully downloaded, cancellation and refunds are not possible.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
Each QR code can be scanned once. It can be scanned repeatedly on the same device. Once bound, it cannot be changed to another device or deleted.
Please use the eSIM within 90 days of receiving it; it will expire after that period.
Please scan and install your eSIM only after arriving at your destination to avoid prematurely starting the eSIM validity period calculation.
Before using an eSIM, please be sure to disable data roaming on your domestic SIM card to avoid accidentally using your domestic SIM card's mobile data network and incurring high international roaming charges. You will be responsible for all related costs; no additional subsidies will be provided, including roaming fees, overseas SIM card/eSIM purchase costs, and transportation expenses.
Please enter *#06# on your phone's dial pad to check if eSIM is supported. If EID is displayed, it means eSIM is supported; if not, eSIM is not supported.
iOS version 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the Samsung website first.
Please be aware that signal quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather.
To maintain network connection quality and uphold the Fair Usage Policy (FUP), telecommunications companies worldwide sometimes impose data rationing on users who consume large amounts of data in a short period, which may result in internet access disruptions or slower speeds. To ensure a stable internet connection, please avoid prolonged periods of watching or downloading videos, updating software, sharing your hotspot with others, or engaging in other activities that consume excessive data.
After placing your order, you will receive an email saying "Your eSlM is ready," along with the latest installation time and installation instructions.
How to install:
iOS: Settings > Mobile Services > Join the program > Scan QR code > Join the program
Android: Settings > Internet (Connectivity) > SIM card administrator > Add SIM card (Join the action plan) > Scan QR code
Enable activation step:
1. After arriving at your destination, turn off all other SIM cards and only enable eSIM and its data roaming.
2. Configure the eSIM's APN (usually the APN is automatically recognized; if it cannot be automatically recognized, you need to set it manually).
When selecting a Thailand eSIM, consider your trip duration, estimated daily data usage for activities like navigation and social media, and whether you prefer a fixed data allowance or unlimited options. Evaluate the network speed (5G/4G) and ensuring it covers your travel areas in Thailand will provide the best experience.
Yes, a Thailand eSIM is designed for immediate use upon arrival. Once you've purchased it, you typically receive a QR code via email. Scanning this code sets up the eSIM on your compatible device, allowing you to connect to the local network as soon as you land, bypassing the need to search for physical SIM cards.
Travelers can conveniently purchase a Thailand eSIM through online travel platforms like KKday. When purchasing, consider the variety of data packages available, such as daily, unlimited, or total data types, to match your specific needs. Purchasing via KKday offers the advantage of instant digital delivery and easy activation, streamlining your travel preparation.
Most newer smartphones and devices that support eSIM technology are compatible, including recent iPhone models (iOS 17.4+ offers one-click installation) and many Android flagships. While a Thailand eSIM primarily provides data connectivity for internet access, it generally does not include a local Thai phone number. Your existing phone number will typically remain active for calls and SMS on its home network.
To estimate your data needs for a Thailand eSIM, consider your daily online activities. Basic usage (maps, messaging) might need 1-2GB per day, while heavy streaming, video calls, or extensive social media use could require 5GB or more. Look for plans that offer daily, total, or unlimited data options to match your anticipated usage and avoid running out of data.
With a Thailand eSIM, you can expect fast 5G/4G network speeds, allowing for smooth browsing, streaming, and navigation. Coverage is generally excellent in major cities like Bangkok, Chiang Mai, and popular tourist areas. While network strength might vary in very remote or mountainous regions, core travel destinations typically have robust connectivity.
Activating a Thailand eSIM is a straightforward process. After purchase, you'll receive a QR code. Simply scan this QR code with your compatible device's camera or through your phone settings to add the eSIM profile. For iOS 17.4 and above, a convenient one-click installation option is available, making setup quick and hassle-free, allowing instant network access.
A Thailand eSIM provides full internet access, allowing you to use a wide range of popular apps and online services without restrictions. This includes essential communication tools like WhatsApp, LINE, and Facebook, navigation apps such as Google Maps, and entertainment platforms like TikTok and Instagram. You can also utilize productivity tools like ChatGPT and browse any website seamlessly.