1. Travel Insurance
All customers are strongly advised to purchase comprehensive travel insurance covering medical expenses, trip cancellation, personal belongings, and emergencies.
AS Travel Agency is not responsible for any costs resulting from accidents, illness, or lost property during the trip.
2. Health, Fitness & Safety
Please inform us of any medical conditions, allergies, or dietary needs prior to booking.
Some tours include physical activities such as walking, hiking, or camel rides—ensure you are physically fit to participate.
Safety is our priority, and all tours are operated by licensed, professional drivers and guides.
3. Tour Itineraries
Itineraries are subject to change due to weather conditions, road closures, or local events.
Any necessary adjustments will be made to ensure the best possible experience for our travellers.
Peak season surcharge: During holidays or festivals when prices rise.
Optional activities: , cooking classes, or spa treatments or Hot Air Ballon , quad bike in Desert .
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: Pregnant women
Pick-up Location: Please confirm your hotel name, riad, or accommodation address when booking. If you are staying inside the medina where vehicle access is limited, we will arrange the nearest accessible meeting point.
Pick-up Time: The exact pick-up time will be confirmed 24 hours before departure. Please be ready at least 10–15 minutes before the scheduled time.
Identification: Our driver or representative will hold a sign with your name or the agency logo.
Delays: If you are delayed, please inform us as soon as possible. We will do our best to accommodate reasonable delays.
Airport Pick-up: For airport transfers, our driver will meet you in the arrivals area, holding a sign with your name. Please share your flight number and arrival time when booking.