Night surcharge for pickup from 10 pm till before 5 am is included in "Night Pickup" option. For other options, night surcharge is not included yet so if your flight is delayed or by any other reason that pickup time must be changed to after 10 pm till before 5 am, please pay extra USD 5 by cash to our driver.
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
Night surcharge for pickup from 10 pm till before 5 am is included in "Night Pickup" option. For other options, night surcharge is not included yet so if your flight is delayed or by any other reason that pickup time must be changed to after 10 pm till before 5 am, please pay extra USD 5 by cash to our driver.
Free waiting for pickup from airport to hotel is 60 minutes for domestic flights & 90 minutes for international flights (free waiting time will be counted from the real landing time of your flight)
Free waiting for pickup from your hotel to the airport is 15 minutes (free waiting time will be counted from your requested pickup time noted in the booking)
One day prior to your travel date, our staff will inform you of the meeting instruction and driver's info via KKDay Chat, please check for our message on the system before your travel date
In case your flight is delayed OR switched to another flight number, please inform us immediately via our hotline number noted in your voucher
In case you have trouble finding our driver at the airport, please inform us immediately via our hotline number noted in your voucher for support first