The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
—Product Introduction—
1. 2-hour snow play ticket
- The price includes: Snow equipment (snowsuit + snow boots + helmet + locker)
- Overtime will be charged according to the standard overtime rates and fees.
2. 3-hour ski pass
- The price includes: Ski equipment (ski suit + ski boots + skis + helmet)
- Overtime will be charged according to the standard overtime rates and fees.
3. Unlimited ski pass
- 1) Unlimited self-supplied equipment
- 2) Unlimited time with ski equipment includes: Ski equipment (ski suit + ski boots + helmet + skis + ski poles + locker)
- Overtime will be charged according to the standard overtime rates and fees.
—Other Notes—
- The time limit at Wanxuehui Ice and Snow Park is calculated from the time you swipe your card at the gate to the time you exit. Any time exceeding the ticket's allotted time is considered overtime, and you will need to pay the difference according to the price posted at the ticket office. (Overtime fee reference: Off-season: ¥35/30 minutes; Standard season: ¥45/30 minutes; Peak season: ¥50/30 minutes. No extra charge is required for the first 30 minutes of overtime. After 30 minutes, an overtime fee will be charged for every half hour exceeding 30 minutes, with any fraction of an hour counted as half an hour.) Wanxuehui Ice and Snow Park Date Definition:
- Off-season: Dates other than the shoulder season and peak season
- Off-season: Monday to Friday during the summer vacation (July 1st - August 31st); Saturday and Sunday excluding the summer vacation and public holidays; the 10 days before and 7 days after the Spring Festival public holiday; Christmas week (December 20th - 28th).
- Peak season: During national public holidays and adjusted work schedules, Saturdays and Sundays during the summer vacation.
- Wanxuehui Snow Park provides free ski clothing, ski boots, lockers, and ski passes without requiring a deposit. Compensation for any damage or loss will be charged according to the prices posted at the ski park.
- Please keep your ski pass safe and carry it with you when you enter the ski resort. You will need your ski pass to collect and return your equipment. Your ski pass will be collected when you leave the ski resort.
— Booking Information —
- Ski resort dates and operating hours: 10:00-21:00, last entry time is 20:00.
- All ski resort tickets are the same price for all sizes; there are no discounted tickets or free admission (all tickets are valid for any ski session).
- Booking rules: Individual tickets can be purchased on the day of purchase, while group tickets must be booked at least one day in advance.
- Individual Ticket Refund Policy: Orders not redeemed on the same day are eligible for a full refund. Orders exceeding the redemption period will automatically expire and will not be refundable. 5. Unlimited Snow Activities: Indoor snow play + glacier cave + high-speed slide + rose snow tunnel + ice bike + fairytale carriage and other snow activities.
- Ski Resort Ticket Purchase Instructions: ① Tickets must be purchased using your real name (name + mobile phone number + ID card number). ② To enter the ski resort, you must bring your ski pass (obtained by showing your ID/using the ticket QR code) and your ID card (the information must match the person who made the reservation). Note: If a child does not have an ID card, the ID number on their household registration booklet, passport, or birth certificate can be used to purchase tickets.
- Admission Requirements: You can quickly obtain a snow pass at the self-service ticket machine by presenting your original ID card. If you do not have your original ID card, you can also apply for a pass at the manual ticket window using your electronic ID card, photo, or other valid supporting documents such as a "Guangdong Provincial Affairs" app.
- Ticket purchase for tourists from Hong Kong, Macau, Taiwan, and foreign countries: Tourists holding passports, Taiwan Compatriot Permits, or Home Return Permits can purchase tickets. Self-service ticket machines do not currently support document reading; please present your ticket purchase QR code at the manual ticket window.
— Safety and Security Check Instructions —
1. Snow play and skiing are sports with certain risks. If you have heart disease, high blood pressure, acrophobia, cardiovascular disease, epilepsy, asthma, or other conditions that your doctor has advised against strenuous exercise, or if you are pregnant, have consumed alcohol, or have medication that affects your behavior, please choose to participate with caution based on your physical condition.
2. Minors should be accompanied by an adult when playing in the snow or skiing. It is not recommended for the elderly to participate in skiing.
3. It is recommended to purchase sports accident insurance that includes skiing in advance. Please carefully read and comply with all safety notices, venue rules, and equipment usage instructions, including the "Entry Instructions," "Security Check Instructions," "Skier Instructions," and "Skier Behavior Rules." Please pay attention to all warning and informational signs and comply with relevant regulations.
4. The resort features ski runs of varying difficulty, including beginner and intermediate runs. Beginners are at higher risk of injury when skiing on intermediate runs. The resort also includes ski jumps and terrain parks; access to these areas requires a higher level of skiing skill. Please choose to play in these areas carefully based on your own skill level and always stay within your skill range, paying attention to safety.
5. Please wear a ski helmet throughout the entire process. It is recommended that you bring and wear your own safety protective equipment such as gloves, goggles, face shield, wrist guards, elbow pads, back protectors, knee pads, and hip protectors to minimize the risk of injury.
6. Please select ski equipment suitable for your skill level. Before skiing, please check that the rented equipment is in good condition, that the pressure values of the Ski match your height, weight, and shoe size, that the release torque values of the Ski bindings are appropriate, and that the angle and spacing of the Snowboard bindings are suitable. If any equipment is not suitable, please inform the staff of the reason and make adjustments or replacements.
7. Beginners are advised to hire a ski instructor before going on the slopes. Ski lessons are available on-site; please purchase them as needed.
8. To avoid unnecessary disputes, please do not engage in the following behaviors: (1) Playing beyond the scope of product rights (including areas, projects, etc.), conducting ski lessons without reporting or obtaining permission from the ski resort, commercial filming, online live streaming, personal sales, obtaining or purchasing goods/services for resale purposes, or improper use for other purposes; (2) Violating laws, regulations, or the rules of the ski resort by allowing others to use your product rights through donation, resale, or lending; (3) Engaging in any dangerous, illegal, or aggressive behavior; (4) Engaging in behaviors that seriously affect the normal operation of the ski resort or seriously affect the personal and property safety of others; (5) Other inappropriate behaviors. If the above situations occur, the ski resort has the right to take all or part of the following measures at any time without incurring liability for breach of contract such as compensation: (1) blacklist you as a tourist, including the Wanxuehui blacklist (you will not be able to enter Wanxuehui Ice and Snow Park); (2) cancel, void, or freeze your products and rights, and the remaining unused period/fees will not be extended, postponed, or refunded; (3) charge a penalty of 30% of the order amount, and if the penalty is insufficient to make up for the loss, continue to pursue compensation.
9. If you experience any discomfort or emergency during your visit, please seek help from the on-site staff immediately.
Departure times for the ferry:
- Jiuzhou Port - Hong Kong and Macau Ferry Terminal: 08:30/09:30/10:30/12:00/15:00/16:00/18:00/20:40
- Jiuzhou Port - China Ferry Terminal: 09:30/10:30/12:00/15:00/16:00/20:40
- Macau Ferry Terminal - Jiuzhou Port: 08:20/10:00/11:40/12:40/15:50/17:30/18:30/19:30
- China Harbour City - Jiuzhou Port: 08:00/11:20/12:20/15:30/17:10/18:10
Safety tips for boating:
1. No dangerous goods may be brought on board. Flammable, explosive, toxic, corrosive, radioactive, or other dangerous goods that may endanger the safety of persons and property on board are prohibited.
2. Strictly abide by navigation rules. Board and disembark in an orderly manner. After the ship has come to a stop and the gangplank has been set up, queue up and disembark first, then board. Do not crowd, play, or chase each other. Do not climb the masts or cross the barriers to avoid accidental falls into the water.
3. Follow instructions in dangerous weather. Do not take the ferry during strong winds or dense fog. If the vessel encounters sudden severe weather such as strong winds or thunderstorms while it is sailing, follow the instructions and commands of the staff, wear life jackets, and take appropriate rescue measures.
4. Store luggage in designated areas. Rest and store your luggage in the cabin or location specified on your ticket. Do not leave your luggage lying around, especially not in places that block passageways or near water sources.
5. Be careful not to fall into the water. When the passenger ferry is docking or leaving the pier or passing through scenic areas, do not stand close to the side of the ship to take photos, and do not stand on the edge of the deck to look down at the waves, in order to prevent dizziness or falling into the water.
—Important Information for Boat Travel—
1. Pregnant women who are more than 8 months pregnant (32 weeks) are not advised to purchase tickets for ferry travel. Pregnant women who need to travel between Zhuhai and Hong Kong by ferry due to special circumstances should meet the following conditions:
2. Provide a "Prenatal Examination Diagnosis Certificate" or "Doctor's Certificate" issued by a hospital at or above the county level (a hospital or medical institution registered and qualified by the Hong Kong government). The "Prenatal Examination Diagnosis Certificate" or "Doctor's Certificate" must be issued within 72 hours of the departure time, include the passenger's name, age, stage of pregnancy, and suitability for travel, and must be stamped by the examining hospital and signed by the doctor to be valid.
3. Fill out the "Special Passenger (Pregnant Woman) Ship Travel Application Form" and have the pregnant woman sign it.
4. Pregnant women who are more than 9 months (36 weeks) pregnant or whose due date is uncertain but who are known to have delivery complications will not be allowed to purchase tickets and board the ship, out of consideration for the safety of the pregnant woman and her child and to prevent premature delivery or other situations from affecting emergency delivery.
5. Passengers should board the ship according to the voyage, date and seat specified on their tickets. Passengers with special needs, such as those with serious illnesses, should be escorted by someone.
6. In the event of force majeure, vessel malfunction, or other unforeseen circumstances that interrupt the voyage or delay arrival at port, neither our company nor the shipping company shall be liable for any losses caused by such delays or obstructions.
7. In the event of injury or death of a passenger during a sea voyage, and the shipping company is liable for compensation, the limit of the shipping company's liability for compensation shall be implemented in accordance with the relevant provisions of the Maritime Law of the People's Republic of China concerning carriers.
8. In the event of an emergency during the journey, passengers must obey the instructions of the shipping company or its agent; otherwise, neither our company nor the shipping company shall be liable for any damages caused.