| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | Malaysia |
| Mobile Carrier | UMobile |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B7(2600 MHz), B3(1800 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot, modified phones, 3G phones, translators |
| Network Type | Local |
Please activate your eSIM within 30 days of receiving it.
Before installing the eSIM, please connect to WiFi to scan the QR code or enter it manually to join the action plan.
Please save this QR Code. Once scanned, it will become invalid and cannot be reissued. Please follow the installation instructions and do not exit the screen during the installation process to avoid misidentification by the phone and causing the eSIM plan to be deleted.
A QR code can only be scanned once with one mobile phone and cannot be changed after binding
Please delete the description file on iPhone (check steps: Settings -> General, scroll to the bottom, if there is no description file, it means it is normal) to avoid problems with smooth use.
If the eSIM plan is not fully used or is deleted without the approval of DJB customer service, no reissue or refund will be made.
Days calculation method: Assuming the card is activated at 09:00 on the 1st, the first day will end at 23:59 on the 1st; the card will expire at 12:00 on the selected day, and the time calculation is based on local time.
The quality of telecommunications networks varies from country to country, and the base station construction is not as dense as in Taiwan. Each country has different geographical locations and telecommunications construction. We cannot request a refund due to signal conditions in a few areas.
Users with abnormal traffic will be regulated (2~5GB per day may trigger this standard), which may result in Internet access failure or slow network speed.
To avoid violating the fair use principle, it is recommended that you perform high-traffic network activities in a Wi-Fi environment. Please refer to the following:
Large-scale file transfers (upload/download), video viewing, live streaming, mobile gaming, and social media apps are primarily composed of videos and photos. Using them to a certain degree is equivalent to watching a large amount of videos. It is also recommended to turn off automatic updates and backups, the automatic playback function of social media apps, satellite map navigation mode (normal navigation mode is available), and cloud drive data transfer functions.
Fair Usage Policy (FUP) is a regulation implemented by governments and telecom companies to protect local users' rights to use the Internet. If you have concerns about FUP regulations, please purchase a plan with a fixed daily data usage.
Yes, the Malaysia eSIM Card is designed for travelers, including foreigners, visiting Malaysia. It provides convenient internet access without needing a local physical SIM card. You can activate it remotely, making it suitable for immediate use upon arrival and ensuring you stay connected throughout your trip.
Activating your UMobile Malaysia eSIM Card is straightforward. After completing your purchase, you will receive a QR code via your voucher. Simply scan this QR code on your compatible device to install the eSIM profile. For iOS devices, if updated to iOS 17.4 or later, you may even be able to use a one-click installation feature directly within the App. Once installed, restart your device to ensure the eSIM is fully activated and ready for use.
While eSIMs offer great convenience, potential downsides include device compatibility – not all phones support eSIM technology, particularly older models. Additionally, if you need to switch phones frequently, transferring an eSIM might be less straightforward than moving a physical SIM. Some users may also find initial setup slightly confusing if unfamiliar with eSIM activation processes, though providers aim for simplicity.
The Malaysia eSIM Card offers significant convenience. There's no need to pick up a physical card or queue at local stores, as installation is done by scanning a QR code. This eliminates concerns about losing your SIM card and the hassle of physical swaps. For iOS users, a one-click installation feature further simplifies the process, allowing for immediate internet access upon arrival in Malaysia.
Generally, converting an existing physical SIM card to an eSIM directly isn't a feature provided by the Malaysia eSIM Card for UMobile services, which is primarily for new data plans. If you wish to use an eSIM, it typically involves purchasing a new eSIM profile. Please consult UMobile's official customer service for their specific policies regarding existing accounts.
You can easily purchase a Malaysia eSIM Card online through platforms like KKday. The process involves selecting your desired data plan and completing the purchase electronically. After ordering, you will instantly receive your eSIM QR code via a digital voucher, eliminating any shipping concerns and allowing you to set up your internet service quickly before or during your travel. This offers a seamless booking experience.
The Malaysia eSIM Card offers several advantages over traditional SIM cards for tourists. It provides instant activation through a QR code, eliminating the need to search for physical stores or deal with language barriers. You don't have to worry about losing a tiny physical card, and it supports dual SIM functionality, allowing you to keep your home SIM active for calls while using the eSIM for data. It's a cardless, convenient, and environmentally friendly option.
For iOS devices, the Malaysia eSIM Card offers a streamlined installation. Simply ensure your device is updated to the latest iOS version (17.4 or later) and you are using the latest version of the App. You can then perform a one-click installation directly from the App. If not using one-click, you'll scan a provided QR code in your device settings. Once installed, a quick device restart should activate your eSIM for immediate use.