Airalo Europe eSIM | 500MB–100GB or Unlimited Data
- Stay online across 41 European countries, including France, Germany, Italy, Spain, Switzerland and Turkey.
- Choose total data from 500MB to 100GB, or unlimited data, valid for 3 to 180 days.
- Scan the QR code on your KKday voucher to install, with no physical card to collect.
- Connects through local networks across Europe, so there is no SIM card to swap or lose.
Package Options
Product Info
- eSIM Installation Guide
For iOS devices, please refer to this link or the images and videos below. For Android devices, please refer to this link or the images below.
- Supported eSIM Device Models
For the full list of supported eSIM devices, please refer to this link. Before placing your order, please follow the steps (iOS / Android) to check if your phone supports eSIM functionality.
- Important Notes
- iPhones purchased in mainland China do not support eSIM. For iPhones purchased in Hong Kong and Macau, only iPhone 12 mini, iPhone SE2, and iPhone XS support eSIM; other models are not supported. Please confirm the region where your phone was purchased before ordering.
- Samsung S20 Series, Samsung Galaxy S21 5G Series, Samsung Galaxy Z Flip 5G, Samsung Note 20 Ultra, and Samsung Galaxy Z Fold 2 purchased in the United States do not support eSIM.
- Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 purchased in Hong Kong do not support eSIM.
- Samsung Note 20 purchased in South Korea does not support eSIM.
- Although the Samsung Galaxy Z Flip3 has eSIM functionality, it is not yet stable, so we do not recommend using this eSIM on it.
eSIM-Compatible Phone Models
eSIM Installation and Activation
iOS: eSIM Installation and Activation
Purchase Notice
- Please check that your phone model and software version are compatible with this product. No refunds will be given if the eSIM cannot be used because compatibility was not checked.
- Samsung phones differ by country of purchase. Before buying, please check the list of countries whose models support eSIM.
- iOS 12.1 or later is required. iPhones sold in mainland China do not support eSIM, and some phones from Hong Kong and Macau do not support eSIM.
Reminders
Each QR code can be scanned only once, on one phone. After installing, do not change or delete the eSIM.
When you finish using the eSIM, go to the eSIM plan on your phone and tap [Remove Cellular Plan] at the bottom to remove it.
Internet use is subject to the Fair Usage Policy (FUP). If heavy use in a short period causes a surge in data, the carrier may manage it, which can cause temporary slowdowns or disconnection. We recommend turning off automatic app updates and video autoplay on your phone.
Fair Usage Policy: to keep mobile data fair for all users at all times, each carrier has its own fair usage policy. If a user consumes too much data in a busy network area within a short time and affects other users, the carrier may temporarily limit speeds. We cannot intervene, and your mobile data may be temporarily affected. To keep your connection working, please avoid long video streaming, software updates and other data-heavy activities.
Connection quality may be affected by location, terrain, buildings, the number of users and weather.
Remember to turn off data roaming on your original SIM card to avoid using its mobile data and incurring high roaming charges.
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.
FAQ
1. When is the best time to install an Airalo European eSIM?
It is recommended to install your Airalo European eSIM either just before you depart for Europe or immediately upon arrival at your destination. The eSIM activates once it connects to a supported network in Europe. Installing it beforehand ensures you can connect instantly upon landing, providing immediate internet access without needing to search for Wi-Fi. The installation process typically involves scanning a QR code provided after your purchase.
2. Do I need to turn on airplane mode when using an Airalo European eSIM for data?
No, you do not need to turn on airplane mode when using an Airalo European eSIM. Airplane mode disables all cellular functions. To use your eSIM for data, you should keep your cellular data enabled for the eSIM line and turn off data roaming for your primary physical SIM card. This prevents unexpected charges from your home provider while ensuring your eSIM provides internet access. Remember to select the eSIM profile for mobile data in your phone settings.
3. What are the potential drawbacks of using an Airalo European eSIM for travel?
Potential drawbacks of using an Airalo European eSIM primarily include device compatibility, as not all smartphones support eSIM technology. It generally provides data-only services, meaning you won't receive a local phone number for traditional calls or SMS, although internet-based communication apps work seamlessly. While installation is designed to be straightforward, some users might find the initial setup process slightly more technical compared to simply inserting a physical SIM card.
4. What distinct features does the Airalo European eSIM offer compared to traditional SIM cards?
The Airalo European eSIM offers several distinct features compared to traditional physical SIM cards. It eliminates the need to physically swap cards, protecting your primary SIM from loss. Activation is instant via a QR code, removing the need to wait for delivery or pick up a physical card. You can also store multiple eSIM profiles on one device, allowing for easy switching between different data plans or regions. This provides a hassle-free and environmentally friendly internet solution.
5. What data plan options are available for the Airalo European eSIM, particularly for 30-day usage?
The Airalo European eSIM offers a variety of flexible data plan options to suit different travel needs and durations. For usage over 30 days, typical plans include data allowances such as 3GB, 5GB, 10GB, 20GB, or 50GB. Other available plans range from 500MB for 3 days, 1GB for 7 days, and 2GB for 15 days, up to larger options like 100GB for 180 days, and an unlimited data plan for 10 days. This flexibility allows travelers to select the most suitable data volume and validity period.
6. Does the Airalo European eSIM provide data-only services for European travel?
Yes, the Airalo European eSIM primarily provides data-only services for your European travels. This means it offers internet connectivity for browsing, using navigation apps, social media, and communication via messaging and VoIP (Voice over Internet Protocol) apps like WhatsApp, Skype, or FaceTime. It typically does not include a local phone number for traditional voice calls or SMS text messaging, which aligns with its core function as a convenient data solution.
7. How does the activation and general usage of an Airalo European eSIM data plan function?
After purchasing an Airalo European eSIM, you will receive a QR code in your voucher. To activate, scan this code with your compatible smartphone and follow the on-screen instructions to install the eSIM profile. Once installed, navigate to your phone's cellular settings to select the eSIM for mobile data and ensure your primary SIM's data roaming is deactivated. The eSIM will automatically connect to a local network upon your arrival in Europe, providing immediate 4G internet access.
8. Which countries in Europe are covered by the Airalo European eSIM data plans?
The Airalo European eSIM is designed to offer extensive coverage across numerous countries throughout Europe. This regional eSIM typically includes popular travel destinations and many other nations within the continent, allowing for seamless internet access as you move between different European countries. You can enjoy continuous connectivity without needing to purchase separate local SIMs or plans for each new country you visit.
