After-sales information:
After payment is completed, the merchant will confirm whether the reservation is successful within 24 working hours at the latest.
Once the order is confirmed, the tour group will depart. In case of extreme weather, we will notify you by email one day in advance.
There is no minimum number of participants for the tour group
If the payment is not confirmed within the time limit, the system will automatically refund the payment, which is expected to be returned to the payment account within 1-7 working days
This product provides a group notification/confirmation form, which will be sent by the merchant at least 1 day before the travel date. If you have not received it, please contact the merchant in time
We will send you a confirmation slip 3 days before your trip. Please read the confirmation slip carefully.
We recommend that you print the itinerary. If you are unable to print, please ensure that your electronic device can display the confirmation in full and clearly at the tour location.
If you choose to meet by car, please arrive at the designated meeting place 20 minutes in advance. The specific meeting time and place shall be subject to the time and place disclosed in the final itinerary. If you choose the Reykjavik city pick-up service, please wait on time according to the pick-up time in the order.
If your tour is unable to operate due to extreme weather conditions, you will receive a full refund. If a volcanic eruption prevents you from arriving in Iceland, you can cancel your trip and receive a full refund.
There is no charge for rescheduling. If there is no stock for the rescheduling, we will try our best to coordinate for you. If we cannot coordinate, we will issue you a full refund;
If you need to reschedule, please contact us at least 24 hours in advance. If it is a weekend, please contact us one working day in advance. For example: if your tour group is on Sunday, please contact us before 6 pm on Thursday.
Guide to Iceland cannot be held liable for any losses, accidents, injuries, sickness, personal injuries, financial, entertainment or mental damage during your tour. If your tour is delayed due to force majeure such as weather, natural disasters, strikes or other force majeure, and is not changed or cancelled in advance as per the terms of the service, you will be liable for any losses incurred. Tour operators reserve the right to change routes, schedules and itineraries due to extreme weather, road conditions or other necessity. We recommend that all tourists purchase a comprehensive travel insurance before departure to reduce the risk of losses due to unforeseen external forces during your trip.
Due to the changeable weather in Iceland, activities may be cancelled due to weather conditions. Please pay attention to your mailbox before departure. If you cancel, please contact us in time and we will try our best to help you arrange the change. If the change is not possible, we will refund the money.
During the tour, if the operator fails to pick up the group on time, you will need to call the contact number yourself or ask the hotel front desk to help you call the contact number. Please pay attention to the itinerary;
During your trip to Iceland, if you encounter an emergency or complaint, please contact our company in time. The local Chinese customer service phone number will be disclosed in the itinerary. The content of any complaint will be based on the content of the first contact with us.
The above times are all local times of the products
The Katla Volcano Ice Cave tour offers a distinctive adventure into a natural ice cave located beneath the Mýrdalsjökull glacier, shaped by the Katla volcano. Visitors embark on a thrilling Super Jeep ride across rugged terrain, then explore a breathtaking environment of blue ice formations and layers of volcanic ash. It's a rare opportunity to experience one of Iceland's few year-round accessible ice caves.
Yes, the Katla Ice Cave is unique because it is a natural ice cave that can be accessed throughout the entire year, including the summer months. This makes it a particularly special destination, as many other ice caves in Iceland are only available seasonally. Visitors can plan their trip to this stunning location regardless of the time of year.
No, it is not possible to visit the Katla Ice Cave independently. The ice cave is situated on the Mýrdalsjökull glacier, an area that requires specialized knowledge of glacier travel, professional safety equipment, and transportation via a modified Super Jeep due to the challenging and potentially dangerous glacial terrain. A guided tour ensures your safety and provides expert insights.
For participants choosing the self-driving option, you should drive directly to the town of Vík, located on Iceland's South Coast. This is the designated meeting point where you will connect with your tour guide. From Vík, you will then transfer into a specialized Super Jeep provided by the tour operator, which will transport you safely to the Mýrdalsjökull glacier and the ice cave entrance.
Exploring the Katla Volcano Ice Cave involves walking on potentially uneven and slippery icy surfaces inside the cave. Participants should possess a moderate level of physical fitness, be capable of walking short distances, and be comfortable wearing provided safety equipment such as helmets and crampons. The tour is generally suitable for most individuals without significant mobility challenges.
For the journey to Mýrdalsjökull glacier and the Katla Ice Cave adventure, participants are transported in a specialized Super Jeep. These robust, modified vehicles are specifically designed to navigate the rough, glacial terrain safely and efficiently, ensuring a comfortable yet adventurous ride to and from the ice cave entrance.
The Katla Volcano Ice Cave adventure tour typically lasts for approximately 3 to 4 hours, starting from the designated meeting point in Vík. This duration includes the exciting Super Jeep transfer to and from the Mýrdalsjökull glacier, the time dedicated to exploring the magnificent interior of the ice cave, and the necessary preparation with safety gear.
You can conveniently book the Katla Volcano Ice Cave tour through KKday. Booking with KKday allows you to easily secure your spot in advance, providing peace of mind and simplifying your travel planning. This platform offers a straightforward reservation process and ensures you have access to comprehensive details about the tour, facilitating a smooth and enjoyable booking experience for this unique Icelandic adventure.