| Ticket type | E-ticket (requires redemption) |
| Attraction type | Theme parks, Waterparks, Zoos |
| Tour types | None |
Ticket collection method: (1) When the ticket collection voucher code is a normal "7-digit" number, please log in to the online ticket collection link via mobile phone: https://xzx.chimelong.com/scenicReserve and enter the ticket collection voucher code and the last 4 digits of your mobile phone number according to the instructions on the page to generate a QR code for entry; (2) When the ticket collection voucher code is "1111111", please go to the park ticket window with your ticket purchase certificate to exchange for a paper ticket for entry; (3) When the ticket collection voucher code is "0000000", please go directly to the park entrance with your ticket purchase certificate to swipe your certificate for entry. All tickets are valid for one entry only.
After placing an order, you may need to confirm the order status and price again, which will be subject to the final confirmation of the supplier.
Before entering the park, tourists must accept valid identity document verification at the entrance. Please prepare valid identity documents in advance (including ID card/Mainland Travel Permit for Hong Kong and Macao Residents/Mainland Travel Permit for Taiwan Residents/Residence Permit/Passport, etc.)
Visitors are required to undergo security inspections before entering each theme park in Chimelong. It is strictly prohibited to bring controlled equipment, firearms and ammunition, flammable and explosive items, food, etc. into the park.
To ensure the safety of the animals in the park, visitors are not allowed to bring in any food or drinks except baby food and an appropriate amount of drinking water for themselves.
Visitors under the age of 16 must be accompanied by visitors aged 16 or above into the park. It is recommended that people aged 65 and above be accompanied by young relatives or friends when entering the park.
In order to respect the privacy rights of visitors to the park and the needs of park management, it is prohibited to carry out commercial-related photography, filming, recording and other activities on the premises without the written consent of the park, and to use illegally filmed or recorded pictures or audio and video for commercial purposes.
Without the written consent of the park, it is prohibited to use cameras and video cameras that may pose a safety hazard to others, affect others' experience, or hinder the operation of the park or hotel, as well as professional photography and video auxiliary equipment including but not limited to the following types, such as: tripods, any telescopic selfie sticks and stabilizers, lighting equipment, etc.
Pets are not allowed into the park
Please note that some facilities in the park have height restrictions; please also refer to the opening hours, performance times and precautions of the corresponding theme park.
Visitors are asked to keep an appropriate distance when visiting the park. At the park entrance, performance venues, amusement facilities and other areas, please line up according to the separation signs, take a seat, or accept the on-site arrangement guidance of the staff.
Due to bad weather and other reasons, Forest Hot Spring Park may change, delay, cancel or close some areas of the park for safety reasons without prior notice.
The park's facilities such as the Fun Water Castle and Children's Dream Island Slide are subject to capacity limitations and require queuing to play. On days with large passenger flow, some tourists may be unable to play. Please pay attention to the park's tour project instructions in a timely manner and arrange your visit itinerary reasonably. Chimelong Forest Hot Spring Park is willing to provide you with quality services. If you are dissatisfied or need assistance, please call: (0763)-3888888. If you have any questions, please go to the hot spring front desk and ask the staff.
Monday 10:00–22:00
Tuesday 10:00–22:00
Wednesday 10:00–22:00
Thursday 10:00–22:00
Friday 10:00–22:00
Saturday 10:00–22:00
Sunday 10:00–22:00
If there are any adjustments to business hours and facility operation plans, please refer to the official website/on-site announcements.