When confirming your order, please provide your complete email address
After placing an order and completing payment, you will receive the eSIM QR code via email within 48 hours.
Each QR code can only be scanned and installed once, and the device cannot be replaced after binding. Please do not delete or remove it unless you have finished using it, otherwise you will not be able to rescan the installation.
The eSIM must be installed and activated in the "use area" within 90 days after the order is placed. If it expires after the expiration date, it will not be usable and no refund will be given.
To end the use of the eSIM plan available on your phone, click [Remove Action Plan] at the bottom to remove it.
Please note that the signal may affect the quality of the Internet depending on factors such as location, terrain, building coverage, number of users, weather, etc.
Day calculation method: natural day system (users purchase a 3-day Internet plan, install it and activate it at 10:00 am on 9/1, and 23:59 pm on 9/1 is the first day. This plan will be activated at 23:59 pm on 9/3 termination)
Time zone calculation method: GMT +8 Hong Kong time zone is the standard and is not the time zone of the "use area"
Please remember to turn off data roaming on the original SIM card to avoid using the mobile network of the original SIM card and incurring high roaming charges.
Yes, the Singapore and Malaysia eSIM is specifically designed for data-only use, providing convenient 4G internet access. It offers various data plans to meet your internet needs, eliminating the necessity for a physical SIM card or additional voice services. This makes it ideal for travelers who primarily require internet connectivity for navigation, communication apps, and browsing.
Potential disadvantages include the need for an eSIM-compatible device. If your phone isn't compatible, you won't be able to use it. Additionally, the initial setup involves scanning a QR code, which might be unfamiliar to some users compared to inserting a physical SIM. It's also important to ensure your device is unlocked to use the eSIM effectively.
The Singapore and Malaysia eSIM leverages the Singtel network in Singapore and the Maxis network in Malaysia for data connectivity. These are reputable local providers known for their excellent signal coverage, aiming to ensure stable 4G internet access across various locations in both countries, allowing you to stay connected reliably.
Activating the Singapore and Malaysia eSIM is straightforward. After purchase, you receive a QR code via email. Simply scan this QR code with your eSIM-compatible device to install the profile. Once installed, follow your device's instructions to activate the eSIM and select it for data usage. This process eliminates the need for physical card changes or pickups, allowing immediate 4G internet access.
When traveling in Singapore and Malaysia, 'eSIM network' refers to utilizing the embedded digital SIM technology to connect to local mobile networks like Singtel and Maxis without a physical card. It means your device's built-in eSIM chip can download and store the network profile for your data plan, enabling seamless 4G internet access. This provides flexibility and convenience by avoiding traditional SIM card swaps.
The Singapore and Malaysia eSIM is designed for reliable internet access, utilizing the well-established Singtel and Maxis networks known for excellent signal coverage. This ensures stable 4G connectivity for essential online activities like navigation, communication, and browsing throughout your trip. Its embedded nature also minimizes issues associated with physical SIM card handling.
No, the Singapore and Malaysia eSIM does not require a physical card. eSIM technology is embedded directly into your compatible device. Activation is done digitally by scanning a QR code, which eliminates the need to insert or swap physical SIM cards. This provides a hassle-free experience, allowing you to get online without delays from physical delivery or pickup.
Yes, the Singapore and Malaysia eSIM supports hotspot tethering. This feature allows you to share your 4G internet connection with other devices, such as laptops, tablets, or companions' phones. It's a convenient way to ensure everyone in your group stays connected using a single eSIM data plan, enhancing convenience during your travels.