Please make sure that your mobile phone and its operating system support the eSIM function before purchasing. No refunds will be issued if the order is canceled due to incompatibility of the device.
iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality.
Each QR code can only be scanned once. After binding, the device cannot be changed or deleted. Once deleted, it cannot be rescanned and installed.
Installing eSIM requires an Internet connection. Please confirm that there is available WiFi or available mobile data in the environment before installation.
It must be installed and activated at the destination within 90 days of ordering, otherwise the eSIM will become invalid and cannot be used.
Please remember to turn off data roaming on the original SIM card to avoid using the mobile network of the original SIM card and incurring high roaming charges.
To end using the eSIM plan available on your phone, click [Remove Action Plan] at the bottom to remove it.
Please be aware that the signal may affect the quality of the Internet depending on factors such as location, terrain, building coverage, number of users, weather, etc.
The customer service hours for this product are 9:30~18:00 (GMT+8), please be informed.
Yes. Singapore fully supports eSIM technology, and travelers whose phones support eSIM functionality can use Singapore eSIMs. eSIMs are virtual SIM cards that allow you to quickly activate local mobile data services without needing to swap physical cards, enjoying stable and smooth network connections and enhancing travel convenience.
To ensure smooth internet communication during your trip to Singapore, using an eSIM is a convenient option. It allows you to easily browse maps, search for information, use ride-sharing services, or social media without worrying about high roaming charges. Especially for travelers who need to use the internet frequently, eSIM can provide a stable and convenient connection experience.
No. After purchasing a Singapore eSIM, you do not need to visit any physical store for activation or setup. The eSIM setup process is very simple; you usually just need to scan the QR Code received via email on your eSIM-compatible phone and follow the instructions to complete the installation. This saves you time waiting in line.
Yes. A Singapore eSIM can be set up in Taiwan or anywhere else before you depart for Singapore. You only need to scan the provided QR Code while your phone is connected to the internet, and follow the steps to install and activate the eSIM. Upon arrival in Singapore, the eSIM will automatically connect to the local network, allowing you to go online as soon as you land.
Singapore eSIMs typically provide stable and high-speed 4G network connections, ensuring a smooth internet experience during your travel in Singapore. The plans usually offer daily high-speed data, which may be throttled after usage but still allows for connectivity. The actual experience can be affected by location and network traffic usage, but in major tourist areas and urban centers, you can usually enjoy good network quality.
You can purchase Singapore eSIMs through online travel e-commerce platforms. By booking an eSIM on platforms like KKday, you can enjoy the convenience of instant purchase and quick receipt of QR codes, without waiting for physical card delivery or needing to pick it up yourself. Booking through KKday not only offers a simple process but also ensures you receive prompt customer support, giving you peace of mind for your internet usage during your trip.
Using a Singapore eSIM for internet access offers multiple convenient advantages. You don't need to insert or remove physical SIM cards, avoiding the risk of loss or damage and eliminating the hassle of carrying a SIM ejector tool. Installation and activation are easy by scanning a QR Code, and it's eco-friendly with no consumables. Furthermore, eSIM allows you to enjoy Singapore's local network data services while keeping your original phone number for calls.
A Singapore eSIM is a virtual SIM card embedded in your phone, and the main difference from a traditional physical card is that it doesn't require insertion or removal. Setup for an eSIM is actually simpler; you just need to scan a QR Code with your phone and follow the instructions, which can be completed within minutes. This eliminates the hassle of changing physical cards and finding a SIM ejector tool, and also reduces the risk of losing a physical card.