Airport Meet & Greet Premium Service | Suvarnabhumi Airport Bangkok
Transform your airport journey into a luxurious experience at Suvarnabhumi Airport. Whether you're landing in or taking off from Bangkok, enjoy personalized assistance that turns every step of your travel into a smooth and comfortable experience.
- Enjoy a smooth journey with personal assistance guiding through airport formalities and providing any needed support.
- Navigate the airport effortlessly by our electric buggy service.
- Experience a smooth airport journey and make the most of your trip.
Package Options
Product Info
— What You Can Expect —
Elevate airport experience with your personal assistant service for your departure flight. The assistant will escort you and handle your baggage and help with check-in, luggage drop-off, or navigating security clearance. Our team will guide you to the correct boarding gate and offer any additional support you may need, making sure you reach your destination with ease.
When you arrive at Suvarnabhumi Airport, your assistant will greet you at the arrival gate with a sign displaying your name. They will help with your baggage and guide you through all airport procedures, including immigration and customs.
Enjoy a hassle-free transition through the airport either for arrival or departure flight with our buggy service, minimizing walking time.
— Important Info —
- Please book at least 24 hours before your scheduled flight time.
- Buggy service is unavailable for arrival flights at Gate D4, D6, Bus Gate at Main Terminal, and Gate S101-S128 at Satellite-1 Terminal (SAT-1) due to proximity to the immigration area. Refunds are eligible for these cases and will require 45 business days for processing.
- The service cannot be held responsible for the safety of passengers, lost/damage of property or any potential consequences resulting from missed flights.
- All passengers are required to go through immigration and customs procedures. Please be aware that your personal assistance will not be able to accompany you during these processes.
- This voucher specifies a Departure or Arrival service at Suvarnabhumi Airport only. Two vouchers are required for round-trip (Departure and Arrival) service.
Discover the ultimate airport service in convenience and comfort at Suvarnabhumi Airport.
Skip the long walks and head straight to the immigration area quickly with the electric buggy service.
Enjoy personalized assistance that turns every step of your travel into a smooth experience.
Purchase Notice
SAWASDEE Pass maintains the right to decline service for any additional passengers or checked baggage that exceeds the number declared in the booking, with no refund provided.
- The service duration is limited to 3 hours.
- Any additional checked baggage, including extra-large items, beyond the declared quantity, will incur a charge of 500 THB per piece (VAT inclusive).
- One-time change to your booking at least 24 hours prior to your scheduled flight is permitted, however, it is subject to service availability.
- No refunds will be provided for cancellations made less than 48 hours in advance. Please cancel your booking at least 2 days before your departure or arrival flight.
- Full charges will apply in the event of a no-show by passengers.
- The service cannot be held responsible for the safety of passengers, lost/damage of property or any potential consequences resulting from missed flights.
Departure
- Our staff will contact you to confirm your meeting time one day before the booking date.
- Your personal butler will meet you at Gate 3 in the departure lobby (4th floor) or at the appointment gate on the terminal side at the designated meeting time
- Immigration and customs procedures are legally required for all passengers. Please note that your personal butler cannot accompany you during these procedures.
- The package is tailored for one adult and one child under the age of 5, with a height requirement below 120 cm, and includes allowances for two checked bags.
- Our staff can only provide service within the designated service area in the airport.
- Personal butler service is only available at Suvarnabhumi Airport.
- In the event of a no-show, you will be fully charged.
- We reserve the right to cancel for any reason.
- We reserve the right to change terms, conditions, prices, and other information without prior notice.
- This voucher specifies a Departure or Arrival service at Suvarnabhumi Airport only. Two vouchers are required for round-trip (Departure and Arrival) service.
Arrival
- Your personal butler will meet you at your flight’s arrival gate.
- Please note that immigration and customs procedures are legally required for all passengers and your personal butler cannot accompany you during these processes.
- The package is tailored for one adult and one child under the age of 5, with a height requirement below 120 cm, and includes allowances for two checked bags.
- Our staff can only provide service within the designated service area at the airport.
- Personal butler service is exclusively available at Suvarnabhumi Airport.
- In the event of a no-show, full charges will apply.
- We reserve the right to cancel for any reason.
- We reserve the right to change terms, conditions, prices, and other information without prior notice.
- This voucher specifies a Departure or Arrival service at Suvarnabhumi Airport only. Two vouchers are required for round-trip (Departure and Arrival) service.
Personal Butler + Buggy
- Our buggy will pick you up at your flight's arrival gate.
- One buggy cart can seat up to two adults.
- Immigration and customs procedures are legally required for all passengers. Please note that your personal butler cannot accompany you during these procedures.
- The package has been tailored for two adults and one child under the age of 5, with a height requirement below 120 cm, and includes two checked baggage allowances.
- Our staff can only provide the service within the designated service area in the airport.
- Personal butler service is exclusively available at Suvarnabhumi Airport.
- In the event of a no-show, full charges will apply.
- We reserve the right to cancel for any reason.
- We reserve the right to change terms, conditions, prices, and other information without prior notice.
- This voucher is specifically for an International Arrival service at Suvarnabhumi Airport.
- Buggy service is unavailable for arrival flights at Gate D4, D6, Bus Gate at Main Terminal, and Gate S101-S128 at Satellite-1 Terminal (SAT-1) due to proximity to the immigration area. Refunds are eligible for these cases and will require 45 business days for processing
Surcharge(s)
Surcharge
Any additional checked baggage, including extra-large items, beyond the declared quantity, will incur a charge of 500 THB per piece (VAT inclusive).
Reminders
Please book at least 24 hours before your scheduled flight time
SAWASDEE Pass maintains the right to decline service for any additional passengers or checked baggage that exceeds the number declared in the booking, with no refund provided.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present your e-voucher and passport on-site
Experience Location
Location Name: Suvarnabhumi Airport
Address: Suvarnabhumi AirportCancellation Policy
- Cancellations 2 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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