Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Kindly meet at Pawia 18b in front of Mercure Hotel. Please be at the meeting point 10 minutes before the departure time.(Pawia 18b, Kraków, Poland)
Not allowed:Eating and smoking, as well as taking photographs inside the buildings and acting in a loud manner, are forbidden at the site
Know in advance:All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
All visitors are required to pass through security checks before entering the museum grounds
Remember to bring:Your valid ID
A standard guided tour of the Auschwitz-Birkenau Memorial and Museum usually lasts between 3.5 to 4 hours. This includes approximately 1.5 to 2 hours at Auschwitz I (main camp) and 1.5 hours at Auschwitz II-Birkenau. The duration accounts for the time spent walking between sites, listening to the guide's explanations, and viewing the exhibitions, ensuring a comprehensive understanding of the complex.
When visiting the Auschwitz-Birkenau Memorial and Museum, it is recommended to wear comfortable walking shoes, as the tour involves significant walking on uneven terrain. Dress respectfully in modest clothing that covers shoulders and knees, suitable for a solemn memorial site. Layers are advisable, as weather conditions can change, and parts of the tour are outdoors. Be prepared for varying temperatures inside and outside the buildings.
The distance between Auschwitz I and Auschwitz II-Birkenau is approximately 3.5 kilometers. Visitors can use a free shuttle bus service that runs frequently between the two sites, typically every 10-15 minutes. Alternatively, it is possible to walk the distance, which takes about 30-45 minutes, allowing for reflection. Most guided tours include this inter-site transfer as part of the itinerary.
The most convenient way to travel from Krakow to the Auschwitz-Birkenau Museum is by booking a guided tour that includes round-trip transportation. This usually involves a comfortable coach or minivan pick-up from Krakow city center. Public transport options include taking a train from Krakow Główny to Oświęcim station, then a local bus or taxi to the museum, or a direct public bus from Krakow Dworzec MDA to the museum entrance.
You can easily book a guided tour for the Auschwitz-Birkenau Museum online through a reputable travel e-commerce platform like KKday. Booking through KKday offers the convenience of securing your spot in advance, often providing options for tours that include transportation from Krakow and professional guides, streamlining your visit planning. The booking process typically involves selecting your preferred date and time, and completing the payment.
When choosing a guided tour to Auschwitz-Birkenau from Krakow, consider whether the tour includes round-trip transportation, as this significantly enhances convenience. Look for tours with accredited, knowledgeable guides who can provide historical context and lead discussions respectfully. Check the duration of the tour, ensuring it allows sufficient time at both Auschwitz I and Birkenau. Also, confirm the language of the guide to ensure a clear understanding of the profound history.
Yes, visitors to the Auschwitz-Birkenau Memorial are expected to observe specific guidelines. Maintaining a solemn and respectful demeanor throughout the visit is crucial. Photography is generally permitted in most outdoor areas, but specific restrictions apply inside some buildings and exhibition halls. Large bags are not allowed inside the main exhibition areas; there are usually lockers or a baggage storage facility available for smaller items. Silence is encouraged, especially in designated reflection zones.
The Auschwitz-Birkenau Museum provides several facilities for visitors. At Auschwitz I, there is a visitor service center, restrooms, a cloakroom, and a bookshop where you can purchase related literature and educational materials. Light refreshments are available, though options may be limited. Restrooms are also available at the Birkenau site. It is advisable to utilize these facilities before commencing the guided tour, as services are spread out across the extensive memorial grounds.