Day count: Days are counted from when you arrive in your destination, turn on data roaming and connect successfully. Each day follows the Taiwan-time calendar and ends at midnight (12:00 AM) Taiwan time (UTC+8), not on a 24-hour basis.
Before installing the eSIM, connect to working Wi-Fi or mobile data, then scan the QR code to add the mobile plan. You can install the eSIM before arriving in your destination and activate it when you get there.
Please follow the instructions to install. Do not leave the installation screen midway, or your phone may mistakenly delete the eSIM plan.
Each QR code can be scanned only once, on one phone, and cannot be moved to another phone after binding.
An error message after scanning does not mean the eSIM is invalid. Restart your phone and check under Mobile Service whether the eSIM is bound to your phone, or contact customer service for help. Do not scan any other QR code, as duplicate binding will invalidate the eSIM.
An unscanned eSIM stays valid for 180 days. Once scanned, it must be activated within 30 days, or it will expire automatically with no refund or extension.
On iPhone, please delete any configuration profile (to check: Settings > General > Device Management, scroll to the bottom; if no profile is listed, you are all set) to avoid problems using the eSIM.
No reissue or refund is available if the eSIM plan is deleted before it is used up or without confirmation from customer service.
Network quality differs from country to country, base stations are not as dense as in Taiwan, and regional and telecom infrastructure varies, so refunds cannot be requested because of signal conditions in a few areas. If the signal is weak, you can switch carriers manually: Network Selection/Carrier > turn off Automatic > choose another carrier from the list.
This product uses an international roaming IP address. Some apps on Android phones may not work due to IP location restrictions (e.g., TikTok, Douyin, Alipay, Gaode Maps, Meituan, Mini Programs, etc.).
If the eSIM does not work when you arrive at your destination, please contact LINE customer service. After-sales support is not available once you have returned home.
Validity
Yes, foreigners can easily acquire and use an eSIM in the Philippines. The Philippines eSIM allows for a card-free internet experience. You can confirm your voucher and scan a QR code to set up your eSIM, making it convenient without needing to handle physical SIM cards or a card eject pin.
Yes, you can acquire a Philippines eSIM before your arrival. Once you order the eSIM, you will receive a voucher. Upon receiving the voucher, you can scan it and install the eSIM, eliminating the need to obtain a physical card upon arrival or wait for delivery. This allows you to be connected as soon as you land.
Yes, eSIM technology is well-supported for internet access in the Philippines. It offers a new, fast, and smooth 4G internet experience without the hassle of physical cards. This makes it a convenient and modern choice for travelers seeking connectivity, ensuring a seamless online experience.
Using an eSIM for data in the Philippines offers several advantages over international roaming. With an eSIM, you avoid the hassle of changing physical cards, don't need a card eject pin, and eliminate the risk of losing your physical SIM. It's an environmentally friendly option with no consumables, and installation is quick and simple via QR code.
The Philippines eSIM utilizes the Globe network, a major telecommunications company in the Philippines. This ensures stable and guaranteed signal quality, providing reliable 4G internet access for a smooth online experience throughout your trip across the islands.
For the Philippines Globe eSIM, travelers can choose from various total data plans, including options of 3GB, 5GB, or 10GB. These plans cater to different usage needs, ensuring you have ample data for your internet activities, from navigation to social media, during your stay.
The Philippines Globe eSIM offers convenience through features like one-click installation on iOS devices (version 17.4 or above) via the App. It allows for immediate setup by scanning a QR code from your voucher, providing fast and smooth 4G internet without the need for physical cards, pins, or worrying about loss, making travel hassle-free.
The installation process for the Philippines Globe eSIM is straightforward. After ordering, you'll receive a KKday voucher. To set up, you simply scan the QR code provided on the voucher. If using an iOS device with iOS 17.4 or above, you can also benefit from a convenient one-click installation directly through the KKday App, ensuring quick activation and a smooth start to your connectivity.