[Cancellation Policy]
Refunds are not eligible in the following cases:
If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
Check Supported devices or How to know that your devices support eSIM or not to make sure that you can use eSIM on this device
All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
Please do not delete eSIM after activating. The eSIM QR code can only be activated once. We are not able to assist you if the eSIM has been deleted from the device.
It must be installed and activated at the destination within 30 days after receiving the eSIM, otherwise the eSIM will become invalid and unusable.
The quality of communication may be affected by outside conditions; surrounding landforms (e.g. mountains), weather, obstruction by buildings, the number of users, or locations may affect the speed and quality of the internet
In accordance with the Fair Usage Policy, excessive video streaming or data consumption may cause slower or weaker signal reception
[eSIM COMPATIBILITY CHECKING GUIDELINES]
Step 1: Go to “Settings” > “Cellular”.
Step 2: If the “Add eSIM” section is available, your phone does support eSIM service.
Step 1: Go to “Settings” > “General” > “About”.
Step 2: Check “Model Name”. See whether it is listed in our “eSIM supported devices list” (see above)
Step 3: Check the “Carrier Lock” section. It should say “No SIM restriction” – this means your device is not SIM locked.
Step 4: Scroll down to view “Available SIM”, if there is a “IMEI2” number, eSIM can be used on your device.
-ANDROID-
Step 1: Dial *#06#. Press call.
Step 2: Your IMEI number will be displayed. If the EID number is displayed, your device is eSIM compatible. Please note the EID info (if available). This is your eSIM serial number.
Step 1: Open “Settings” on your phone.
Step 2: In the search bar, search for IMEI and choose “IMEI Information”. If this information is available, your phone can use eSIM.
Yes, eSIMs for United States travel are widely available online. You can easily purchase them through KKday, which offers a user-friendly and quick activation process, ensuring you receive the eSIM and guidelines promptly via email. This digital delivery saves you from managing physical SIM cards and provides a reliable connection.
To choose a suitable eSIM, consider your data needs, trip duration, and the areas you'll visit in the United States. Look for plans that offer sufficient high-speed data or 'unlimited' options, ensuring stable network coverage across major cities and tourist spots. Also, verify compatibility with your device model to ensure a seamless experience.
The main downsides include device compatibility, as not all phones support eSIM technology. Initial setup might require a stable Wi-Fi connection for activation. Additionally, while convenient, if your phone runs out of battery, you lose connectivity, unlike with a physical SIM that could be swapped to another device.
The pricing of a United States eSIM is primarily influenced by the amount of high-speed data included, the validity period (e.g., 7, 15, or 30 days), and whether it offers 'unlimited' data with specific fair usage policies. Providers and network coverage quality can also play a role in determining the overall cost.
If you deplete your allocated high-speed data on a United States eSIM, your internet speed will typically be throttled to a much slower rate (e.g., 128 kbps or 256 kbps) for the remainder of your plan's validity. While basic messaging and browsing may still be possible, activities requiring high bandwidth, like streaming or video calls, will be significantly affected.
Most 'unlimited' high-speed data plans for United States eSIMs come with a Fair Usage Policy. This means you get a significant amount of high-speed data (e.g., 20GB, 30GB, or more) after which your speed is reduced. While it provides continuous connectivity, the fastest speeds are typically capped at a certain threshold before throttling.
The primary limitation of 'unlimited' high-speed data plans for a United States eSIM is the Fair Use Policy. After consuming a specific amount of data at top speed, your connectivity speed will be significantly reduced. Additionally, some plans may restrict or limit tethering (hotspot sharing) to other devices or apply specific network priority rules.
Yes, many United States eSIM providers offer options to purchase additional high-speed data, often referred to as 'top-ups' or 'add-ons.' This allows you to extend your high-speed access if you've consumed your initial allowance. You can typically manage and purchase these through the provider's website or app.