Get ready for an adrenaline rush as you flow through the rapids of Kiulu River in this fun-filled, family-friendly white water rafting adventure in Sabah!
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: Pregnant women, Heart disease, Asthma
Service shall be conducted accordingly and fulfilled following the stated offer in website/written communication
Anything not stated in the itinerary/written communication is considered as not included and shall be borne by the guest/ agent/ 3rd parties
Driver will wait for guests only 10 mins from stated pick-up time (written communication by our operation team to the guest via Whatsapp/email/SMS cut-off time 9 pm day before tour commences))
"No Show" will be considered if guest does not show up at hotel lobby/arranged meeting point. This will apply on the cancellation policy as 0% refund
80% refund or FREE reschedule will be given if bad weather 1 hour before the activity time. No refund or reschedule will be given during the activity time.
Private Tour: All hotels within the boundary of KK City (or 2.5KM radius) , including only Shangri-la Tg Aru will be free of charge. All hotels outside the boundary of KK City (or 2.5KM radius), Donggongon, Likas, Putatan and further (up to Tuaran, Penampang, Lok Kawi) will have a surcharge of RM30/pax.
The tour is entitled to postponement only if the weather is not conducive for rafting, and the risk assessment and decision is made by the tour guide/driver/any of our representative. A new tour date will be decided upon agreement between the guide and guest. If the guest is unable to attend on this new date, no refund will be given (100% cancellation fee apply)
Please provide your reachable contact APP ID (LINE/ WeChat/ WhatsAPP/ Kakao/ Viber) in order for the operator to contact you if need.