A minimum of 10 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 23:59). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Asthma, Epilepsy, Pregnant women
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
Please notify us of your hotel's name and the room representative's name when booking so the supplier can send the physical tickets to your hotel
Please refer to the pick-up points below, and notify us of your preferred pick-up point when booking
Travelers are not recommended to drive, as the location of experience is not convenient for parking
If you need a transport service from Tumon Bay Center to your hotel, please make a request in the "Note" section when booking, a surcharge of US$5/traveler shall be collected in cash by the driver
If you miss the tour due to personal reasons, refunds or compensation will not be granted, please consider before booking
Travelers are recommended to wear comfortable shoes and clothes, and bring sunscreen, insect repellent, lightweight jacket, and other personal items
If you suffer from motion sickness, please take proper precautions in advance (e.g. medication)
The tour may be delayed by 5 - 20 mins due to unforeseen circumstances, please wait patiently
The tour may be extended, shortened, or cancelled due to adverse weather conditions or unforeseen circumstances, please consider before booking
English/Japanese/Chinese audio guide is available on-site, please feel free to choose your preferred language
The sessions specified on this page are for reference only. The supplier may change session times due to capacity reasons. If you are not able to accommodate session changes, full refunds will be offered
If you change your accommodation or contact number after booking, please notify us immediately, so the supplier can send tickets and contact you
The actual session time, meeting time and point are subject to the voucher or the supplier's notification