In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 10:00). Notifications will then be sent via email
Travelers prone to motion sickness should prepare their own medication, vomit bags, etc. You will be responsible for all cleaning costs if the vehicle interior is soiled due to motion sickness.
If you have any questions about operating vehicle features (such as electric doors), please consult the driver in advance. You will be held responsible for any damage caused by improper operation.
In accordance with Japanese traffic regulations, temporary stopping is prohibited in certain areas. Please cooperate with the driver and wait until the vehicle reaches a nearby safe and compliant location before alighting.
Please keep your valuables and fragile items safe. We are not responsible for any damage caused during the trip.
Do not eat inside the vehicle during the ride. If you must eat, avoid foods that produce crumbs and take your trash with you when you leave the vehicle. You will be responsible for any vehicle cleaning fees if the interior is stained.
Driver and vehicle information will be provided starting 1 day before departure, and no later than 3 hours before the scheduled pickup time.
Additional fees may apply for pickups or drop-offs outside the designated service area or in remote locations. Customer support will contact you after your booking is confirmed.