Ehtel - "Release" Party - Produced by SWAG - Ticket Reservation (Shibuya, Tokyo - Event)
- This limited-time event in Shibuya allows you to experience the world of "ehtel," an energy drink brand that boasts of being "unforgettablely sour."
At the 4th-floor pop-up store, you can enjoy drink tastings and purchase original merchandise in a space that expresses the brand's worldview.
- On the 5th and 6th floors, which are included with the ticket, a massive, interactive exhibition will fill both floors of Shibuya Stream Hall.
Based on the theme of "stimulation," you can experience multiple extraordinary experiences that combine video, lighting, sound, and three-dimensional structures.
Attraction Tickets
| Attraction type | Pop culture |
| Transport convenience | Near city center |
Product Info
Purchase Notice
■Regarding admission
Please enter the museum within approximately one hour of your reserved entry time. (For example, if you have a ticket for 11:00, please enter between 11:00 and 12:00.)
・There is no rotation system, so you are free to stay until closing time on the day of your visit.
• Entry to the 4th floor merchandise area is free and does not require a reservation.
・A separate ticket is required to enter the exhibition areas on the 5th and 6th floors.
Tickets are for a specific date and time.
Re-entry is not permitted.
Children under school age can enter for free.
Children under elementary school age must be accompanied by a guardian (18 years or older).
Up to three children under elementary school age are allowed entry per accompanying adult.
We offer discounts for people with disabilities.
This service is available to individuals with a physical disability certificate, intellectual disability certificate, mental disability health and welfare certificate, Mirairo ID, etc., and one caregiver.
・The venue includes dark areas and special effects equipment, so please keep a close eye on your children.
・We reserve the right to refuse entry to customers who are heavily intoxicated, or to staff who determine that a safe experience would be difficult for them.
Please refrain from waiting or loitering before the venue opens.
If the venue becomes crowded, entry restrictions may be implemented.
■ About tickets
• Entry to the 4th floor merchandise area is free and does not require a reservation.
• A ticket is required to enter the exhibition areas on the 5th and 6th floors.
• The exhibition areas on the 5th and 6th floors will be by timed entry only.
・For information on cancellations and date/time changes after purchase, please check with each ticket vendor.
Tickets can be purchased through the official website up to 12 hours before your desired date and time of visit, and through other ticket agencies until 23:59 the day before.
Except in cases of event cancellation due to reasons attributable to the organizer, refunds will not be issued.
・Cash sales will not be available at the venue's ticket counter.
Resale or transfer of tickets for profit is prohibited.
Entry may be refused for tickets obtained through resale or other means.
Even if you arrive after the designated time, you can still enter as long as it is within the operating hours for that day.
・However, you may have to wait depending on how busy we are. Please inform the reception staff if you will be late.
Re-entry is not permitted.
Reminders
■ About wheelchairs and strollers
Wheelchairs and strollers are welcome.
However, please note that space is limited, and availability may vary depending on the crowd.
Some content may not be available due to seating restrictions or other production limitations.
■ About luggage
We do not have a cloakroom.
There is a limited number of coin lockers available inside the venue.
Large items such as suitcases are not permitted on board.
Please refrain from bringing in any luggage that may obstruct passage or interfere with the experience of other customers.
Please be responsible for managing your own luggage and valuables. The organizers will not be held responsible for any loss or theft.
■Regarding food and drinks
You may bring in beverages with lids only.
Please refrain from eating or drinking in the exhibition area.
■ About the filming
Photography, video recording, and social media posting are permitted inside the venue.
Please refrain from using flash photography or lighting equipment.
The use of tripods, monopods, selfie sticks, etc., is prohibited.
Please be considerate of other customers and avoid including them in your photos.
Depending on the nature of the shoot, a staff member may speak to you.
■Regarding venue production
This event includes the following types of performances:
Darkness effects / Video effects / Sound effects / Scent effects / Vibration effects
Depending on your constitution and physical condition, you may experience discomfort or feel unwell.
If you start feeling unwell, please stop the experience immediately and inform a nearby staff member.
■ About vibration content
The venue features content utilizing wearable vibration devices and vibration speakers.
Please refrain from participating if any of the following apply to you.
Pregnant women or those who may be pregnant
People using cardiac pacemakers, implantable cardioverter-defibrillators (ICDs), cochlear implants, or other implantable medical devices.
Individuals with a history of epilepsy, seizures, or other related conditions.
People with serious heart conditions
People with diseases or pain in the neck, shoulders, lower back, spine, etc.
People who are drinking
People who are not feeling well
In addition, any person whom the staff deems unsafe to participate in.
If any of the following symptoms appear during the experience, please stop immediately.
Dizziness / Nausea / Headache / Palpitations / Numbness / Other physical ailments
■ About pets
Pets are not allowed inside the venue.
■ About assistance dogs
If you plan to bring an assistance dog (guide dog, service dog, hearing dog), please contact us in advance.
■Photography by the organizers
Photographs and videos may be taken by the organizers and media outlets within the venue.
The footage taken may be used for public relations, advertising, and record-keeping purposes.
■Other
Please follow the instructions of the staff inside the venue.
Disruptive behavior towards other customers is prohibited.
Touching or damaging exhibits or equipment is prohibited.
If dangerous behavior is observed, you may be asked to leave.
How to Redeem Your Voucher
How to Use Your Voucher
- Please click on the redemption link in the order confirmation email, enter the verification code (skip this step if you have already logged in), and follow the on-site staff's instructions to complete the Swipe to Redeem process
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
Experience Location
Location Name: Shibuya Stream Hall
Address: Japan, 3-21-3 Shibuya, Shibuya-ku, Tokyo 150-0002Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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