The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
- 【Model Introduction】
• 5-seater sedan (model cannot be specified) | Maximum 3 people + 2 pieces of luggage
• 7-seater minivan (Van/Alphard, vehicle type not specified) | Maximum 6 people + 2 pieces of luggage
* Recommended for 5 people for maximum comfort; if 6 adults are traveling together, the space will be more compact, so it is recommended to upgrade to a 10-seater model.
• Toyota Alphard Luxury 7-Seater (Airline Seats) | Maximum 6 people + 2 pieces of luggage
* Recommended for 5 people for maximum comfort; if 6 adults are traveling together, the space will feel a bit cramped.
• 10-seater vehicle (Toyota Hiace, etc.) | Maximum 9 people + 10 pieces of luggage
• 14-seater vehicle (Hiace Long) | Maximum 11 people + 8 pieces of luggage
* Maximum capacity of 13 people when there is no luggage.
• 18-seater vehicle (Toyota Coaster, etc.) | Maximum 18 people + 18 pieces of luggage
Or a maximum of 23 people (including subsidized seats, limited to small luggage, maximum 10 pieces)
※ When using the commuter seat, it is recommended to bring small luggage to avoid affecting the comfort of the ride.
[Child Seat and Luggage Regulations]
• This service uses licensed vehicles, and the use of child seats is not mandatory under Japanese regulations. One booster seat can be provided free of charge if needed.
• An additional fee of 2,500 yen will be charged for each subsequent ticket. Please indicate this in the order notes. Please note that a child seat occupies approximately 1.5 seats, which may affect passenger comfort and luggage space.
• Standard luggage size is 24–28 inches; oversized luggage or strollers must be notified in advance and will be counted as 2 pieces of luggage.
• If the number of passengers or luggage exceeds the limit, resulting in the inability to board the vehicle, the responsibility and costs shall be borne by the passenger.
[Vehicle Arrangement and Driving Area]
• The vehicle may be replaced with a vehicle of the same class depending on the day's schedule; we cannot specify the vehicle model.
• If you wish to customize your itinerary, please fill in your itinerary when placing your order for customer service confirmation.
• Service area: Within 300 kilometers of the Osaka Hotel. A service fee will be charged for trips outside designated areas (e.g., Kyoto + Nara).
• Pick-up and drop-off points are limited to hotels or guesthouses within Osaka city; an empty vehicle fee (JPY 5,000–20,000) will be charged for locations outside the designated area.
• Kansai Airport is not within the Osaka city area for pick-up and drop-off services. If pick-up and drop-off is required, a one-way surcharge (JPY 10,000) will be charged.
Private charter car service hours
• Standard service time: 10 hours. Overtime fees will apply if this period is exceeded.
• If you are getting off/getting off at a different location (such as outside of Osaka city), you need to allow the driver time to travel with an empty vehicle.
• The car rental period is between 7:00 and 22:00. If your rental period is outside this time frame, please specify this in the order notes for customer service confirmation.
[Other Reminders]
• The driver does not speak English, but can use translation software to communicate with passengers.
• If you require an English-speaking driver, please note this when placing your order for customer service confirmation. If this can be arranged, an additional JPY 5,000 designation fee will be charged.
• Driver contact information will be provided one day before departure (at the latest 3 hours before pick-up); please wait for the car 10 minutes in advance at the pick-up location.
• Communication Reminder: LINE IDs cannot be added to each other in some regions. It is recommended to use WhatsApp, WeChat or email to contact each other.
