If your package requires a pickup address, the supplier will reconfirm the address you provided. If the address cannot be accepted, we will contact you to confirm an alternative pickup location.
Know Before You Go: Luggage Policy
Know Before You Go: Our cars are comfy, but space isn’t unlimited! Each passenger may bring 1 medium suitcase (max 23 kg / 50 lbs, 70×45×25 cm / 27×18×10 in) + 1 small cabin bag (max 55×40×20 cm / 21×16×8 in).
Know Before You Go: If you're carrying bulky items (like surfboards, bikes, or strollers), let us know in advance so we can send the right vehicle.
Know Before You Go: Vehicle Types
Know Before You Go: 1–2 pax: Sedan or Station Wagon
Know Before You Go: 3–4 pax: MPV (VW Touran, Grand Scenic, C4 Spacetourer)
Know Before You Go: 5–7 pax: Van (Mercedes Vito or similar)
Know Before You Go: Last-Minute Trips
Know Before You Go: For bookings less than 12 hours in advance, please contact us directly to confirm availability.
Know Before You Go: We’re here to make your ride smooth and stress-free!