If your package requires a pickup address, the supplier will reconfirm the address you provided. If the address cannot be accepted, we will contact you to confirm an alternative pickup location.
Not Suitable For: Wheelchair users
Not Allowed: Pets
Not Allowed: Smoking
Not Allowed: Luggage or large bags
Know Before You Go: The pickup time may change (the possible start of the tour is between 5:00 AM and 1:30 PM), so please consider this in your plans. You choose a preferred time, which is not guaranteed. We (not GYG) will communicate the exact start time up to one day before the tour.
Know Before You Go: The names provided on the booking must match the names on the ID provided when entering, otherwise entrance may be refused
Know Before You Go: The museum determines the tour's pace; guides' behavior and pace are not under our control. The museum might shorten the tour's duration due to weather conditions, such as storms and heatwaves.
Know Before You Go: The tour leader may not speak your chosen language; it applies only to the museum tour itself.
Know Before You Go: The museum tour may sometimes be translated from other languages into your chosen language.
Know Before You Go: You will go by bus or van, depending on the group size
Know Before You Go: If you make separate bookings, they may not go together on one tour.
Know Before You Go: If you have any questions, you can reach out to us on WhatsApp - the number is on the voucher