Please check if your phone version and model are compatible with this product. If you are unable to use the product due to failure to confirm compatibility, a refund will not be issued.
Once payment is completed, the service is activated and cannot be returned or exchanged. Please ensure you select the correct travel date to avoid activation issues.
eSIM hotspot sharing may be unstable; it is recommended for personal use only. If you need to share your hotspot, please refer to our WiFi equipment solutions.
Each QR code can only be installed once. Once installed, if the eSIM plan is deleted, it cannot be restored. You will need to purchase and reinstall a new eSIM plan.
Installing an eSIM requires an internet connection. It is recommended to scan the QR code on the day of departure. If the QR code is not scanned and installed within 30 days, the plan will automatically expire.
If you do not have a spare device to scan the QR code, please be sure to print it out before you leave the country so that you can scan it locally.
The plan supports up to 5G signals. If the region or mobile phone does not support 5G, it will automatically switch to 4G. The actual support will depend on the local conditions.
Internet speed and signal strength vary depending on the coverage of local telecommunications operators' base stations, the number of people accessing the internet simultaneously from the same base station, the terrain of the location, the processor specifications of the mobile device and the network specifications it supports, and the mobile status of the user.
Based on the principle of fair use, telecom operators may limit speeds or suspend network services for users with large amounts of data in a short period of time. It is recommended that you turn off automatic updates and automatic backups to the cloud drive, and also avoid watching videos or playing mobile games for extended periods of time.
To maintain network quality, please comply with the local Fair Usage Policy (FUP) of each country.
The Orange European eSIM utilizes Orange's native French network, providing robust and stable backbone connection quality across 51 European countries. It automatically switches between 4G and 5G, ensuring a high-speed internet experience whether you are in urban centers, rural towns, or crossing borders, maintaining uninterrupted connectivity throughout your journey.
The ideal time to activate your European eSIM is upon arrival at your destination in Europe. You simply need to confirm your KKday voucher and scan the provided QR code for instant setup. This allows you to get online immediately, avoiding the hassle of changing physical SIM cards or waiting for delivery.
Setting up the Orange European eSIM is straightforward. Once you receive your KKday voucher, scan the QR code with your compatible device. Follow the on-screen instructions to install the eSIM profile. Ensure data roaming is enabled on your device settings, and you will be connected to the high-speed internet network automatically.
Yes, in addition to high-speed internet access, the European eSIM includes call and SMS functions. This allows you to make and receive calls, and send text messages, including international calls. It's particularly useful for contacting hotels, rental car services, or business partners while traveling.
The European eSIM plans offer flexibility through various capacity options and validity periods, suitable for different travel needs. Plans are available with a validity of up to 30 days, catering to both short trips and extended independent travel. This allows you to choose a plan that best fits your data usage and trip duration.
The Orange European eSIM supports seamless travel across 51 European countries. This extensive coverage allows you to move freely without needing to change your SIM card. Key countries include popular destinations like France, Italy, Switzerland, and Iceland, ensuring stable connection throughout your multi-country itinerary.
You can expect wide and stable network coverage provided by Orange's native telecommunications resources. The eSIM utilizes the French Orange network, known for its stable backbone connection quality, and automatically switches between 4G and 5G. This ensures a consistent high-speed internet experience in both major cities and less populated areas across Europe.
You can easily purchase the Orange European eSIM through KKday. This platform offers a straightforward booking process and allows for quick access to your eSIM voucher. KKday also provides after-sales service with live customer support, ensuring a worry-free experience from purchase to activation and use.