❗Please install eSIM before arriving in Türkiye.
Due to restrictions imposed by the Turkish government on eSIM activation, your eSIM will not work if you install it after arriving in Turkey. Therefore, please ensure you complete the installation and activation of your eSIM before departure or arrival in Türkiye.
After you scan the QR code and download the order successfully, you cannot cancel the order or refund the money.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
iOS 12.1 or later is required; Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM capabilities.
Samsung phones vary in different countries. Samsung phones purchased in Taiwan do not support eSIM. Please confirm with Samsung's official website for other regions first.
Please be aware that the quality of Internet access may be affected by factors such as location, terrain, building shielding, number of users and weather.
In accordance with the fair use policy of international data communications, it is recommended to turn off the automatic browsing function of Facebook videos, automatic update or automatic synchronization function of APP programs to avoid excessive use of data. If the Internet speed slows down or you cannot access the Internet for a long time due to watching online TV, videos, downloading large-volume files, playing online games, etc., you will not be able to apply for a refund or compensation. Please be aware.
iOS: Settings > Mobile Services > Join Mobile Plan > Scan QR code > Join Mobile Plan
Android: Settings > Internet (Connections) > SIM Card Manager > Add SIM Card (Add to Action Plan) > Scan QR code
1. After arriving at your destination, turn off other SIM cards and only turn on the eSIM and its data roaming.
2. Set the APN of the eSIM (APN will usually be automatically identified, but if it cannot be automatically identified, you need to set it manually)
Yes, the Türkiye eSIM is designed to leverage local 5G/4G networks, aiming to provide high-speed data access. Coverage quality can vary based on specific geographical locations within Türkiye, such as urban centers versus more rural areas, and local network conditions. However, it generally offers widespread connectivity essential for travelers.
Absolutely. A Türkiye eSIM is primarily a data-only solution, allowing you to access the internet, use navigation apps, communicate via messaging services, and make VoIP calls. This means you can maintain your primary phone number on your physical SIM for calls and texts while using the eSIM solely for mobile data connectivity.
After purchasing, you will receive the eSIM's QR code via email. To activate, simply scan this QR code using your smartphone's settings. Once installed, ensure 'Data Roaming' is enabled for your eSIM line in your phone's settings. Your device will then automatically connect to the local 5G/4G network in Türkiye, providing immediate internet access.
Key considerations for using a Türkiye eSIM include ensuring your mobile device is eSIM-compatible and unlocked. Most eSIM plans are data-only, meaning they typically do not provide a local Turkish phone number for traditional calls or SMS. Additionally, installation usually requires an internet connection before arrival in Türkiye, and data plans are often pre-selected, so monitoring usage is important.
Yes, it is highly recommended and generally necessary to install your Türkiye eSIM before you arrive in the country. This ensures that you have immediate internet access upon landing, facilitating a smooth start to your trip. Installing beforehand also avoids potential issues with finding an internet connection for setup once you are already in Türkiye.
You can easily purchase a Türkiye eSIM through platforms like KKday. The process involves selecting your preferred data plan and duration, completing the secure online purchase, and then receiving your eSIM's QR code almost instantly via email. KKday offers a seamless booking experience, providing immediate access to your digital SIM without the need for physical card delivery.
A Türkiye eSIM offers several distinct advantages over a physical SIM card. It eliminates the need to physically swap cards, allowing for quick and smooth 5G/4G internet access via a simple QR code scan. This digital format also means there's no risk of losing a small physical card, and it offers an environmentally friendly, paperless connectivity solution.
First, verify that your device is eSIM-compatible and unlocked. Confirm that data roaming is enabled for your eSIM line in your phone settings and that the APN settings are correct (though often automatically configured). A simple phone restart can often resolve minor connectivity issues. If problems persist, contacting the customer support of your eSIM provider is advisable for further assistance.