The voucher is valid for redemption within 2 months from date of issue. Please redeem your SIM card within the validity period.
SIM card registration is mandatory, and activation of SIM card will be done upon collection. If you would like to activate your SIM card on different dates, please make a separate booking and redeem the cards on separate dates.
Each Passport holder can only register up to 3 Prepaid SIM cards (regardless of service provider).
The person registering the SIM card must be at least 15 years old.
SIM registration with passport will be subjected to thirty (30) days validity as per IMDA’s regulations.
The quality of communication may be affected by outside conditions such as surrounding landforms (i.e. mountains), location, weather, obstruction by buildings or the number of users.
Monday - Sunday: 24 Hours
Monday - Sunday: 24 Hours
Monday - Sunday: 24 Hours
Foreign visitors to Singapore are eligible to purchase the StarHub Singapore 5G SIM card. You will typically need to present your passport and a valid entry stamp or e-pass for identification and registration purposes during collection at Changi Airport. This process ensures compliance with local telecommunication regulations for prepaid SIM card activation, making your travel experience smoother.
The StarHub Singapore 5G SIM Card can be conveniently picked up at Changi Airport upon arrival. It is recommended to check your booking confirmation for specific terminal locations and counter details. This ensures a smooth and quick retrieval process, allowing you to connect to the internet instantly and start your Singapore adventure without delay.
The StarHub Singapore 5G SIM Card provides unlimited 5G data, ensuring a premium mobile experience throughout Singapore. Additionally, it offers extensive data roaming across 81 global destinations, which is highly beneficial for travelers planning multi-country trips or requiring international connectivity. (The unlimited 5G data includes a '5G Fast Lane' promotion near Singapore National Stadium during 22–30 November 2025 for specific concerts.)
Yes, an eSIM option is available for the StarHub Singapore tourist SIM card. This allows you to activate cellular service without a physical SIM card, by simply scanning a QR code provided after your booking. It offers enhanced flexibility and convenience, especially for devices that support eSIM functionality, ensuring immediate connectivity upon activation without needing a physical swap.
The StarHub Singapore 5G SIM Card offers flexible validity periods designed to accommodate different travel durations. Tourists can choose between SIM cards with either a 14-day or a 28-day validity period. This flexibility allows you to select the option that best matches the length of your stay in Singapore, ensuring uninterrupted high-speed connectivity throughout your trip.
Yes, the StarHub Singapore 5G SIM Card supports mobile hotspot functionality. This feature enables you to share your high-speed internet connection with other devices, such as laptops, tablets, or additional smartphones. It's an ideal solution for group travelers or for keeping multiple personal devices connected simultaneously, enhancing your convenience while in Singapore.
Opting for the EZ-Link Transport Card alongside your StarHub Singapore SIM card provides seamless and convenient travel across Singapore's public transportation network. The EZ-Link card can be used effortlessly for buses, MRT trains, and LRT, eliminating the need to purchase individual tickets for each journey. This integrated option significantly enhances your overall mobility and ease of exploring the city.
Tourists can conveniently book and purchase the StarHub Singapore 5G SIM Card or eSIM through KKday. Booking in advance via KKday ensures a smooth and efficient acquisition process. This allows you to secure your SIM card or eSIM before your arrival, helping you avoid potential queues and ensuring you can connect to the internet instantly upon picking up your physical card at Changi Airport or activating your eSIM.