[Collection Instructions]
Please arrive at the meeting point 10 minutes early. If the meeting time has passed, we will not wait for or refund customers who are late or absent.
We will contact customers or make any changes via Whatsapp/Line/Wechat or email, so please ensure that your personal information is filled in correctly.
• If using Line/Wechat, please be sure to enable friend invitations and receive messages from strangers, and ensure that the ID is entered correctly. We will not be responsible for any issues or refunds if our plans are affected due to the inability to contact you as described above.
[Fee Information]
The tour fee includes local driver and guide gratuities, accommodation, entrance fees, some meals, and round-trip transportation costs.
• The minimum number of participants per group is 6. If the minimum number of participants is not met and a private tour is desired, additional fees will apply.
• A Single room surcharge applies for each night when booking as a single person.
Children aged 3 and above are charged the adult price; children under 36 months are free. (Free children will not be provided with accommodation, meals, a seat on the vehicle, admission tickets, etc.)
[Travel Information]
• Generally, rainy days will not affect the trip. In the event of natural disasters that prevent departure, the departure date can be changed free of charge or a full refund can be given.
• Seasonal fruits are subject to weather conditions. The departure date is the recommended best time for picking. If the fruit is not in good condition on the day of departure, or if the size, sweetness, or other factors do not meet the customer's expectations, our company will not be responsible and will not provide any refund or compensation.
• Flower blooming conditions may vary depending on the weather. The departure date is the best time to view the flowers. If the blooming conditions are not ideal on the day of departure, our company will not be responsible and will not provide any refund or compensation.
• Room Arrangement: Gangneung Ojuk Hanok Village
(Room type cannot be specified and will be arranged by Ujuk Hanok Village on the day of check-in)
Accommodation for 6 people: 1 Standard Pavilion Room+ 1 Standard Room
For 5 people: 2 Standard Room(when there is 1 child).
Accommodation for 4 people: 1 Standard Pavilion Room or 2 Standard Room
For 3 people: 1 Standard Room(when there is 1 child).
• The itinerary may be adjusted according to local conditions. If attractions are temporarily closed due to safety checks, the company will not be liable or provide a refund.
• Travel insurance is not included. Our company assumes no responsibility for any bodily injury or death caused by accidents or unforeseen circumstances due to force majeure. We strongly recommend that customers purchase appropriate insurance in advance.
A minimum of 6 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 7 day(s) before the departure date
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
Meals are not included for children under the age of 3
Admission tickets will not be included for travelers under the age of 3 and are required to be purchased on-site
Please keep your passport and valuables with you at all times during your trip and take good care of them. You will be responsible for any loss, theft, or damage.