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  6. 【LuggAgent Greece】Athens International Airport (ATH) - Athens City Hotels Luggage Delivery Service | Discount for 2 or more items
Product #152684
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【LuggAgent Greece】Athens International Airport (ATH) - Athens City Hotels Luggage Delivery Service | Discount for 2 or more items
【LuggAgent Greece】Athens International Airport (ATH) - Athens City Hotels Luggage Delivery Service | Discount for 2 or more items
【LuggAgent Greece】Athens International Airport (ATH) - Athens City Hotels Luggage Delivery Service | Discount for 2 or more items
【LuggAgent Greece】Athens International Airport (ATH) - Athens City Hotels Luggage Delivery Service | Discount for 2 or more items
【LuggAgent Greece】Athens International Airport (ATH) - Athens City Hotels Luggage Delivery Service | Discount for 2 or more items

【LuggAgent Greece】Athens International Airport (ATH) - Athens City Hotels Luggage Delivery Service | Discount for 2 or more items

Greece-Attica , Athens
Free cancellation 4 day(s) prior to experience date
Please present the e-voucher on-site
  • Transparent pricing, no need to worry about luggage storage space, travel light and stress-free
  • Provides thoughtful point-to-point luggage delivery service
  • After booking, our online customer service team will proactively contact you to assist with the luggage delivery process
  • Enjoy convenient, secure, punctual, and professional service
[5% App discount] Code: APP5OFF , HK: APP15HK
Instant confirmation

Package Options

More Options

Product Info

- Service Introduction -

  • Service Hours:
    - Airport to Hotel: Drop-off between 09:00 - 18:00; Delivery by 21:00
    - Hotel to Airport: Drop-off before 11:00; Pick-up between 15:00 - 21:00
    - Hotel to Hotel: Drop-off before 11:00; Delivery by 21:00
  • Meeting Point:
    Please refer to the location details in the confirmation email sent by LuggAgent.
  • Service Details:
    Drop-off:
    Hotel: Leave luggage at the front desk before 11:00 (Customers cannot select a specific drop-off time).
    Airport: 9:00-15:00 (Customers can select a 30-minute drop-off window).
    Ex: 9:00-9:30, 9:15-9:45

    Delivery/Pick-up:
    Hotel: Delivered to the front desk by 21:00 (Customers cannot select a specific time).
    Airport: 15:00-21:00 (Customers can select a 30-minute pick-up window).
    Ex: 15:00-15:30, 15:15-15:45
  • !! This service does not include Airbnb options; it is only applicable to hotels with a front desk !!




- Important Information -

  • Please provide the following information in the booking notes:
    　① Number of luggage pieces and dimensions
    　② Preferred drop-off and pick-up time and location
    　③ Name of the person who made the hotel reservation
    　④ A contact method available in Japan, such as a mobile number, email, or messaging app
  • Charges are per piece of luggage. If the number of luggage pieces exceeds the booked amount, additional fees will be charged on-site. Luggage can only be collected at the destination after payment is completed. Please be aware of this.
  • Each piece of luggage is limited to a total dimension (length + width + height) of 180 cm and a weight of 32 kg.
  • Your luggage can be a handbag, suitcase, box, backpack, ski bag, or stroller. If the luggage does not comply with any legal regulations, it will be refused even if the booking is successful. You must bear all losses and any legal liabilities.
  • If the drop-off or pick-up location is a hotel, the luggage will be handled via the front desk.
  • Please be sure to note in your order that the drop-off/pick-up location is a hotel to ensure smooth luggage delivery.
  • After booking, you will receive an email with handover instructions and details. All details will be based on the content of this email. If you do not receive the email, please contact [email protected] directly.



- Overtime Policy -

  • Situations where the customer can be contacted:
    If the customer does not appear within 30 minutes of the agreed time, an overtime fee of 5 USD / 15 minutes will be charged according to the LuggAgent official website pricing.
  • Hotel Drop-off:
    If the driver arrives at the hotel but cannot receive the luggage and cannot contact the customer via the front desk or messaging app, LuggAgent reserves the right to cancel the order without a refund.
  • Airport Drop-off:
    1. Flight not delayed: Handled according to the 30-minute free waiting policy. If the customer cannot be contacted and luggage cannot be collected after waiting for more than 30 minutes, LuggAgent reserves the right to cancel the order without a refund.
    2. Handover delayed due to flight delay: - Within one hour, we will automatically extend the handover time based on the actual flight delay.
    - If the delay exceeds one hour, we reserve the right to cancel the order and refund half of the fee.
    - If we choose to continue waiting for more than one hour, we will not charge the customer a waiting fee.
    * Considering factors such as flight delays, border quarantine measures, and customs clearance time, we recommend that customers reserve at least two hours after their flight lands for luggage collection to avoid additional fees.
  • Airport Pick-up:
    It is rare for a customer not to appear at the airport, but if this occurs, we will go to the flight check-in counter provided by the customer to inquire if they have arrived. If the check-in counter is closed and we cannot contact the customer, we will store the luggage in an electronic locker and provide the location and code to the customer via email and messaging app. The customer can then retrieve the luggage from the locker at their own expense.

Important Info

Includes/Excludes

  • Luggage delivery service
  • Baggage insurance (maximum USD 500 per piece)
  • Highly secure luggage storage facilities
  • Items not mentioned

Reminders

  • This service does not include Airbnb options and is only available at hotels with a counter!

  • Please keep your ID card, passport, cash, tickets and other valuables with you at all times, as they will not be available for retrieval during the service.

  • The fee is calculated per piece of luggage. If the number of luggage exceeds the booked number, an additional fee will be charged on-site. Luggage can only be collected at the destination after payment is completed. Please note.

  • If staff are unable to contact the passenger within 30 minutes of the scheduled delivery time, the order will be considered cancelled and no refund will be issued.

  • [Regarding airport services]

  • The latest pickup time is 2 hours (inclusive) before the flight departure time. If the pickup time is less than 2 hours before the flight departure time, we will not be liable for any subsequent losses.

  • If your flight is cancelled, you will receive a full refund if you notify customer service to cancel your order before the staff picks up your luggage. If you notify customer service to cancel your order after the staff has picked up your luggage, you will not receive a refund, and the staff will send your luggage to the location designated by you.

  • Even if a flight is delayed, staff will still transport the luggage to the passenger's designated location.

  • If the flight is delayed by 60 minutes or less, our staff will wait for 90 minutes free of charge from the time you booked the delivery. If the delivery cannot be made within 90 minutes, it will be considered as a waiver of service and no refund will be given.

  • [Regarding Hotel Services]

  • When storing your luggage, please inform the hotel front desk staff that you have entrusted "LuggAgent" to retrieve your luggage. The staff will retrieve your luggage based on the photo on the storage receipt. Please be sure to provide photos of your luggage and the storage receipt.

  • If you fail to upload photos of your luggage and the storage receipt before the designated drop-off time, resulting in staff taking the wrong luggage or not receiving your luggage, you will be solely responsible for any related consequences.

  • If you only need to check in some of your luggage, please store them separately and obtain separate receipts from the front desk staff; if you store all your luggage together, it will be considered as a full-service check-in and the staff will collect it all at once.

  • If the hotel front desk does not provide a luggage storage receipt, please provide your "booking name" and "room number" and inform the hotel front desk staff that you will collect your luggage with a photo of your luggage, your booking name, and your room number.

  • Please upload a screenshot of your hotel booking confirmation (including the name of the person who made the booking). Your luggage will be stored at the front desk after it arrives, and you can pick it up upon check-in.

  • After ordering, you will receive a handover instruction and handover details via email. All details will be based on the email's contents. If you do not receive the email, please contact [email protected] directly.

How to Redeem Your Voucher

How to Use Your Voucher

  • Please present the e-voucher on-site

Experience Location

Location Name: Experience Location

Address: Athens

Cancellation Policy

  • Cancellations 4 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
  • Cancellation is not allowed between 0–3 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.

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