* This is an observation space located at the top of the mountain at a high altitude. The "Premium Seats" ensure a private stay even when the area is crowded.
*When it is crowded, it may take some time to board the lift. Please make sure you arrive with plenty of time.
*Changes can be made up until 4:00 p.m. on the day before the date and time of use.
*If you wish to change the date and time, we will cancel your old reservation after you make a reservation for the new date and time.
Please contact KKday Customer Support by 4:00 PM the day before your reservation date.
Changes can only be made twice.
*Changes on the day of use are not accepted. You will be guided to an available slot if one is open upon your arrival. (If no slots are available, your booking will be canceled.
Customer service contact details and opening hours are listed below.
[For guests with pets]
A cage is required when riding the lift, and if you fit into the cage, you can use a regular carrier.
Cages (approximately 65.5 cm high, 62 cm wide, and 87 cm deep) are available.
Please inform the lift station.
*Large dogs cannot use wheelchair carriers between August 1st and 18th.
[For wheelchair users]
There are stairs to the premium seats. Wheelchairs cannot access the premium seats directly.
[Other notes]
・Cannot be used in conjunction with other coupons, preferential coupons, discounts, etc.
・This ticket does not shorten waiting times.
・Business hours may vary depending on the season.
・Some facilities and event venues may be closed depending on the season.
・In the event of bad weather, we may have to cancel operations. In such cases, we will not be able to compensate for travel expenses to the site or other costs.
【date of expiry】
Valid only on the specified date and time
*Changes can be made up to 4:00 PM on the day before your reservation date and time. (Please contact KKday Customer Service for any changes.)
*If you wish to change the date and time, we will cancel your old reservation after you make a reservation for the new date and time.
Changes can be made up to two times.
Changes can be made within two weeks of receiving your notification.
*Changes on the day of use will not be accepted. Please come and we will show you if there is availability. (If there is no availability, it will be treated as a cancellation.)
[Customer service contact information]
1. By phone
・Operating hours: Monday to Friday 9:00 to 18:00 *Japan time
Customer service phone number (Japanese): 03-6161-6768
*On weekends, holidays, and during busy times, please contact us via the KKday app or email as detailed below.
2. When using the phone function of the KKday app (supports 4 languages)
・Operating hours: Monday to Sunday 8:00-22:00 *Japan time
・How to use
1. Download the KKday app and open "Manage Booking"
2. Click "Contact Us"
3. Click the "Phone" icon on the top right to make free internet calls.
3. When using the messaging function on the KKday app
・Operating hours: Monday to Sunday 8:00-22:00 *Japan time
・How to use
After logging in to the member page, you can send a message via the inquiry section in the reservation management.