| Data Usage Specifications | Unlimited data, 5GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | United States, Mexico, Canada, or a USA-only option (the U.S. includes Hawaii included; Guam and Saipan excluded). |
| Mobile Carrier | T-Mobile |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B2(1900 MHz), B12(700 MHz), B71(600 MHz), B66(AWS-3), B4(AWS) |
| Top-Up Availability | Top-up unavailable |
| Not Supported | SIM-locked device |
| Reminders | This product is only suitable for iPhones that support eSIM (Not available for other Android phones at the moment) US-Canada-Mexico Shared Plan: Unlimited data in the US with no speed reduction, and 5GB of high-speed internet shared between Canada and Mexico (speed reduced to 128 kbps after exceeding the limit, only suitable for text messaging). Special plan for the United States: All you can eat in the United States without slowing down Hotspot sharing: Can be shared, the highest speed of hotspot sharing is only 3G speed Call function: unlimited calls to countries included in the plan, excluding extra paid calls (the US, Canada and Mexico universal plan can call the three countries; the US-specific plan is limited to the US) Activation method: The [Use Date] selected when placing an order is the activation date (UTC-07:00). The factory activation time cannot be specified. It is usually activated before 12 noon in the Pacific Ocean. The first day of the validity period is calculated from that day. Please provide [IMEI2] and [EID] when placing an order. If you have more than one set, please fill in the remarks. The 4G LTE frequency bands in North America are as follows: 4G LTE: band 2/4/12/66/71 If your mobile phone does not support the North American network frequency band, you may not be able to access the Internet (you will be informed of the mobile phone support status through order information/email before the product is shipped, please be sure to pay attention to the message) [Important] T-Mobile policy update: Do not activate your T-Mobile plan before entering the United States. It is recommended to install your eSIM after arriving in the US. If you have already installed your eSIM outside the US, please keep it turned off and activate it after entering the US. Failure to comply may result in your plan being flagged as abnormal by the system and cancelled, and cannot be recovered. |
Please provide your IMEI2 and EID when placing an order. If you have more than one pair, please fill in the note. If you do not provide your phone's IMEI2 and EID, we cannot arrange activation.
This plan is primarily for short-term use and cannot be extended with added value or transferred to other telecom operators. Unauthorized modification of T-Mobile account information is strictly prohibited.
Please note that during the installation process, please do not jump out of the page midway. Please complete the installation in one go. If it jumps out midway, the eSIM will be deleted and reissue will not be possible.
eSIM is for one-time use only and cannot be transferred to other mobile phones after installation. Please make sure that your mobile phone has the eSIM function
This eSIM is suitable for mobile phones only. Other devices such as tablets, routers are not applicable
The mobile phone must be unlocked in order to use this eSIM, please also ensure that your phone is SIM-free, in which phones are not limited to certain carrier SIM cards
iPhones sold in China do not support eSIM and certain mobile phones sold in Hong Kong and Macao do not support eSIM
Please note that eSIM phone number may be unable to register apps that need phone number registration, such as Uber
The eSIM phone number will be provided after the local agency has activated the card
If you purchase multiple sets of eSIMs and activate them continuously, the old eSIM must be deleted after it expires before the original manufacturer can arrange to send a new eSIM.
The quality of communication may be affected by outside conditions; surrounding land forms (i.e. mountains), weather, obstruction by buildings, the number of users, or locations will affect the speed and quality of internet
Please check the coverage via this link: http://www.t-mobile.com/coverage-map.html The reception still needs to be based on the actual situation
All the packages include 200MB of AT&T domestic roaming for places without T-Mobile coverage in the USA (such as Alaska), calls and texts are still available for use. T-Mobile service will be switched back once entering back into T-Mobile coverage area
Should you need any further related information or assistance, please contact us via LINE@ on the user guide for technical support. The refund cannot be granted due to low or no coverage
Please note that this plan is for short-term use and does not allow for long-term retention of the same number. If you purchase 45-day or 60-day plans, the number will be changed every 30 days, which may result in a network disconnection lasting up to 12 hours. After the system operation is completed, a new phone number will be assigned. Please reboot your device after receiving the SMS to use the new number (in rare cases where there is no SMS, simply reboot after receiving the signal). Refunds will not be provided for the network disconnection or phone number change during this period.
T-Mobile has updated its policy: Do not activate your T-Mobile plan before entering the United States. It is recommended to install your eSIM after arriving in the US. If you have already installed your eSIM outside the US, please keep it turned off and activate it after entering the US. Failure to comply may result in your plan being flagged as abnormal by the system and cancelled, from which it cannot be recovered.
• eSIM installation steps
※Please ensure you have internet access (Wi-Fi or cellular data) when installing eSIM. The eSIM will be sent to your mobile phone before noon on the activating day (UTC-07:00).
iPhone:
1. If the mobile phone automatically pops up the notification says "Carrier Cellular Plan Ready to Be Installed", tap it.
2. Or go to the "Settings", tap "Carrier Cellular Plan Ready to Be Installed."
3. Click Continue at the bottom of the screen to install.
4. If the notification does not pop up automatically, please go to "Settings" > "Cellular" > "Add Cellular Plan" to install it.
※ In a few cases, you will need to scan the QR code or "Enter Details Manually" during the installation process. Please note that scanning is invalid before activation.
※ After the installation is complete, please make sure that the other cellular plans are turned off and only use the T-Mobile eSIM as the primary plan.
SM-DP+ Address: T-MOBILE.GDSB.NET
Activation code: [Blank]
Confirmation code: [Blank]
The T-Mobile USA, Canada, Mexico eSIM can be easily acquired online. After purchase, you will receive a QR code via email for immediate activation. This digital delivery method through platforms like KKday offers significant convenience, allowing you to set up your connectivity before departure without needing a physical SIM card, ensuring you're connected right upon arrival.
The T-Mobile USA, Canada, Mexico eSIM provides high-speed internet access for staying connected. It also includes complimentary incoming calls and unlimited outgoing standard calls within the USA, Canada, and Mexico, making it easy to communicate with local contacts or fellow travelers during your journey across these regions.
A primary limitation of using an eSIM for international travel is device compatibility; your smartphone must support eSIM technology. Additionally, the initial activation often requires an internet connection, which can be a consideration upon arrival if you don't have existing access. It's also typically tied to a single phone number for that profile.
Yes, the T-Mobile eSIM offers flexible plans that include coverage across the USA, Canada, and Mexico. You can select a general plan that encompasses all three countries, or opt for a USA-only plan, depending on your specific travel itinerary and connectivity needs across these North American destinations.
Using the T-Mobile eSIM for international travel generally offers more predictable and often more cost-effective data and call rates compared to traditional roaming. It eliminates the need for physical SIM card swaps, and helps you avoid unexpected high roaming charges by purchasing a dedicated plan in advance for the countries you're visiting.
The T-Mobile USA, Canada, Mexico eSIM is designed to provide high-speed internet connectivity. While specific data allowances depend on the chosen plan, the service ensures robust network performance for your online needs. You can select plans with varying data capacities to best suit your usage requirements during your travels.
The setup for the T-Mobile USA, Canada, Mexico eSIM is designed to be a simple, one-step process. After purchase, you'll receive a QR code, typically via email. Scan this QR code with your compatible device, follow the on-screen prompts to add the eSIM profile, and your service will be ready for activation, eliminating physical SIM card installation.
Yes, the T-Mobile USA, Canada, Mexico eSIM offers flexible duration options to match your travel plans. You can select a plan that corresponds to the length of your trip, whether it's for a few days or several weeks, ensuring you only pay for the connectivity you need during your time in the USA, Canada, and Mexico.