Royal Garrafon Admission Ticket Only

Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time

Meeting point description: Marina Aquatours Km 6.5, Blvd. Kukulcan, Zona Hotelera, 77500 Cancún, Q.R.

There's a dock fee of MXN $300 payable at check in

Photos, souvenirs, snack bar, coffee shop and pier fee are not included

Adults are considered from 13 years old, children are considered from 6 years old, and children up to 5 years old are considered infants - infant access is included for each paying adult

For safety reasons, snorkelling is only for ages 10 to 60 years old, children under 16 must be accompanied by an adult

Snorkelling is not recommended for people with a history of heart problems, asthma, diabetes, epilepsy, use of heart medication, or any other significant medical condition

Guests who are more than five months pregnant will not be able to participate in water activities or zip-lining

All guests from 6 years of age need to pay the dock usage fee

To participate in the zip-lining activity, the maximum allowed weight is 130 kg and minimum height is 1.10m

Senior or disabled guests will need to speak with the recreational supervision area to check if individuals are safe to participate

The minimum height to participate in kayaking is 1.30m and children must be accompanied by an adult

All activities are subject to weather and operational conditions of the day, as well as safety personnel evaluation

The use of life jackets is mandatory in water activities

Registration to participate in the temazcal ceremony must be done in advance at the information desk, there's a maximum of 20 participants per session and this one is for adults only

Policies may be modified without prior notice when safety circumstances require it

Not suitable for guests who suffer from travel sickness

Not suitable for wheelchairs

Bring bathing gear and sunblock

Bring a towel

Bring money for extras or gratuities

Subject to weather conditions

English-speaking guide for all nationalities

Children must be supervised by an adult (over 18 years) at all time

Height, weight and/or age restrictions may apply

Transfers not included

Please note that all times are approximate and subject to change

Some entrance fees and optional extras are payable locally