Once the QR code is scanned and the order is successfully downloaded, cancellation and refunds are not possible.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
Each QR code can be scanned once. It can be scanned repeatedly on the same device. Once bound, it cannot be changed to another device or deleted.
Please use the eSIM within 60 days of receiving it; it will expire after that period.
It is recommended to scan and install the eSIM after arriving at your destination to avoid starting the validity period calculation prematurely.
Before using an eSIM, please be sure to disable data roaming on your domestic SIM card to avoid accidentally using your domestic SIM card's mobile data network and incurring high international roaming charges. You will be responsible for all related costs; no additional subsidies will be provided, including roaming fees, overseas SIM card/eSIM purchase costs, and transportation expenses.
Please enter *#06# on your phone's dial pad to check if eSIM is supported. If EID is displayed, it means eSIM is supported; if not, eSIM is not supported.
iOS version 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the Samsung website first.
To maintain network connection quality and uphold the Fair Usage Policy (FUP), telecommunications companies worldwide sometimes impose data rationing on users who consume large amounts of data in a short period, which may result in internet access disruptions or slower speeds. To ensure a stable internet connection, please avoid prolonged periods of watching or downloading videos, updating software, sharing your hotspot with others, or engaging in other activities that consume excessive data.
Activation steps:
1. After arriving at your destination, turn off all other SIM cards and only enable eSIM and its data roaming.
2. Configure the eSIM's APN (usually the APN is automatically recognized; if it cannot be automatically recognized, you need to set it manually).
Activating your Middle East eSIM is straightforward. After completing your purchase, you will receive a QR code via email. Simply scan this QR code using your compatible device's settings to install the eSIM profile. Once installed, make sure to enable data roaming on your device upon arrival in any of the covered Middle Eastern countries, and your eSIM will automatically connect to the local network.
This Middle East eSIM requires an eSIM-compatible device. Most newer smartphone models, including recent iPhones, Samsung Galaxy phones, and Google Pixel phones, support eSIM technology. It's recommended to check your specific device's specifications or manufacturer's website to confirm eSIM compatibility before purchasing, ensuring a smooth experience during your travels to countries like Oman or Morocco.
The Middle East eSIM provides coverage across 11 countries, making it ideal for multi-country trips. Key destinations included are Oman, Morocco, Qatar, and Saudi Arabia, among others. This extensive coverage allows you to travel seamlessly between these nations without needing to change SIM cards or reconfigure your network settings, ensuring continuous internet access.
An eSIM is a digital SIM card embedded directly into your device, eliminating the need for a physical card. For travel in the Middle East, you simply purchase the eSIM and receive an activation QR code. Once installed, it allows your device to connect to local 5G/4G networks by enabling data roaming, providing immediate internet access in the covered countries without the hassle of swapping physical SIM cards.
The Middle East eSIM provides access to high-speed 5G/4G networks, ensuring fast and reliable internet connectivity throughout your trip. Travelers can choose from a variety of data plans with flexible durations, ranging from 3 to 30 days. This allows you to select a package that best suits your travel length and anticipated data usage needs.
This Middle East eSIM typically comes with a fixed data allowance for your chosen duration. While it offers multiple data plan options to select from at the time of purchase, direct top-ups or real-time management of data usage through an app might not be available for this specific product. It's advisable to choose a plan that accommodates your expected data needs for the entire trip to avoid interruptions.
If your Middle East eSIM is not connecting, first ensure your device is eSIM compatible and that data roaming is enabled in your phone's settings. Verify that you are in one of the 11 covered countries. You may also try restarting your device. If issues persist, contact customer support with your order details for further assistance and troubleshooting steps.
You can easily order this Middle East eSIM through KKday, benefiting from a straightforward online process and instant QR code delivery for quick activation. First, select your desired data package and travel duration. After completing the secure online purchase, you will receive an activation QR code directly via email. You then scan this QR code with your compatible smartphone to install and set up your digital SIM before or upon arrival.