Once the QR code is scanned and the order is successfully downloaded, cancellation and refunds are not possible.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
Each QR code can be scanned once. It can be scanned repeatedly on the same device. Once bound, it cannot be changed to another device or deleted.
Please use the eSIM within 60 days of receiving it; it will expire after that period.
It is recommended to scan and install the eSIM after arriving at your destination to avoid starting the validity period calculation prematurely.
Before using an eSIM, please be sure to disable data roaming on your domestic SIM card to avoid accidentally using your domestic SIM card's mobile data network and incurring high international roaming charges. You will be responsible for all related costs; no additional subsidies will be provided, including roaming fees, overseas SIM card/eSIM purchase costs, and transportation expenses.
Please enter *#06# on your phone's dial pad to check if eSIM is supported. If EID is displayed, it means eSIM is supported; if not, eSIM is not supported.
iOS version 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the Samsung website first.
To maintain network connection quality and uphold the Fair Usage Policy (FUP), telecommunications companies worldwide sometimes impose data rationing on users who consume large amounts of data in a short period, which may result in internet access disruptions or slower speeds. To ensure a stable internet connection, please avoid prolonged periods of watching or downloading videos, updating software, sharing your hotspot with others, or engaging in other activities that consume excessive data.
Activation steps:
1. After arriving at your destination, turn off all other SIM cards and only enable eSIM and its data roaming.
2. Configure the eSIM's APN (usually the APN is automatically recognized; if it cannot be automatically recognized, you need to set it manually).
While convenient, a South America eSIM requires a compatible device. Not all older smartphone models support eSIM functionality. Additionally, the initial setup process involves scanning a QR code, which might require a stable internet connection or an alternative device to display the code. Users should also ensure they purchase the correct data plan for their travel duration and data needs, as exceeding limits may result in slower speeds or additional costs.
Yes, most modern smartphones that support eSIM functionality also offer Dual SIM Dual Standby (DSDS). This allows you to use your existing physical SIM for calls and texts (e.g., your home number) while using the South America eSIM for mobile data when traveling. You can easily switch between your physical SIM and eSIM for data usage in your phone settings, offering flexibility for managing connectivity abroad.
Installing a South America eSIM is straightforward. After purchase, you will typically receive a QR code via email. Simply scan this QR code using your compatible smartphone's settings to add the eSIM profile. Once installed, activate the eSIM by enabling data roaming in your phone settings upon arrival in any of the covered South American countries. This allows immediate connection to the local 5G/4G network without needing a physical card.
The main advantages of a South America eSIM include unparalleled convenience for multi-country travel. You don't need to physically swap SIM cards or search for local providers upon arrival, saving time and hassle. It supports seamless connectivity across multiple South American nations with a single plan. Being digital, it's also eco-friendly, as it eliminates plastic waste from physical SIM cards, and you can enjoy quick 5G/4G internet access.
To use a South America eSIM, your smartphone must be eSIM-compatible and unlocked by your carrier. Most recent iPhone models (XR/XS and newer), Google Pixel phones (3 and newer), and some Samsung Galaxy devices (S20 and newer, Flip/Fold series) support eSIM. Ensure your device's operating system is updated to the latest version for optimal performance and compatibility with eSIM features.
The South America multi-country eSIM offers coverage across several nations. You can travel and stay connected in Argentina, Bolivia, Brazil, Chile, Ecuador, Peru, Uruguay, and Venezuela. This extensive coverage makes it an ideal solution for travelers visiting multiple destinations within the region, ensuring consistent 5G/4G internet access throughout your journey.
The South America eSIM offers various data plans to suit different travel needs. Options typically include plans ranging from 3 to 30 days in duration, with different data allowances. You can select a plan that aligns with your specific trip length and expected data consumption, ensuring you have sufficient 5G/4G internet access for navigation, communication, and other online activities, including supporting services like ChatGPT.
The South America eSIM utilizes local 5G/4G networks in the covered countries, providing fast and reliable internet access. Once activated, your device connects to the strongest available signal. This robust connectivity supports all standard online services, including browsing, social media, video streaming, and sophisticated AI applications like ChatGPT, allowing you to access information and communicate efficiently throughout your travels.