Appointment & Reservation
• This spa experience requires advance booking.
• After completing your booking on KKday, please select your preferred date and time.
• The spa will prepare therapists and treatment rooms based on your selected time slot.
• Walk-in guests without prior booking may not be accommodated.
Opening Hours
• Open daily: 10:00 AM – 11:00 PM
• Last appointment time depends on the selected treatment duration.
Voucher Validity
• The voucher is valid for 14 days from the booking date.
• The experience must be used within the voucher validity period.
• Please arrive at least 10 minutes early for check-in.
Rescheduling & Late Arrival
• Changes or rescheduling must be requested at least 24 hours in advance.
• Late arrival may result in shortened treatment time without refund.
• No-shows are considered used and non-refundable.
Health & Eligibility
• Please inform the spa in advance if you are pregnant, have injuries, allergies, or health conditions.
• Some treatments may not be suitable for pregnant guests.
Additional Notes
• Additional services requested on-site will be charged separately.
Contact
• Please contact the spa directly if you need assistance before arrival.