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  6. Biwako Valley Facility Ticket (for skiing/snowboarding)
Product #547839
4
Biwako Valley Facility Ticket (for skiing/snowboarding)
Biwako Valley Facility Ticket (for skiing/snowboarding)
Biwako Valley Facility Ticket (for skiing/snowboarding)

Biwako Valley Facility Ticket (for skiing/snowboarding)

Japan-Kansai , Shiga , Otsu
4.7Excellent
Sold 1K+
Free cancellation 2 day(s) prior to experience date
Please present your QR code on-site
  • Breakdown: Includes round-trip ropeway ticket, lift ticket, and Biwako Terrace admission fee
  • Please confirm important information such as usage, changes, and cancellation policy before proceeding to the purchase screen.
  • Operating hours and content may change depending on various conditions, including weather. Please check the "Current Operating Status" and "Today's Operating Status" on our website before setting off.
  • This ticket can be purchased until 23:59 the day before the date of use.
[5% App discount] Code: APP5OFF , HK: APP15HK
Instant confirmation

Product Info

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

How to purchase online advance tickets

Purchase Notice

  • Pets are not allowed during the winter season.
    ▶︎About pets
  • If Biwako Valley cancels operations before the opening time due to bad weather or other reasons, no cancellation fee will be charged. However, we will not be able to compensate for travel expenses to the site.
  • During business hours, service may be suspended due to strong winds or lightning to ensure the safety of our customers, but tickets will not be refunded.
    In the event of a cancellation, a cancellation email will be sent. Please check the Biwako Valley official website for the reason for the cancellation.
  • The surrounding roads are very congested on weekends and holidays. Please be aware that refunds will not be given if you are unable to arrive in time for your pick-up, so please allow plenty of time.
  • Online advance tickets cannot be resold, exchanged for cash, or used in conjunction with other service tickets.
  • Resale is prohibited. We will not be responsible for any resale issues.


[Regarding date changes]

  • This is possible until 6:00 PM on the day before use.
  • Please contact KKday Customer Service for any changes.
  • You can change your ticket up to two times per purchase.
  • Any difference in price due to date changes will be refunded.
  • Depending on the date, additional charges may apply.
  • This can be changed during the operating period of each season.

Includes/Excludes

  • Consumption tax
  • Ropeway round trip
  • lift
  • Biwako Terrace admission fee
  • Other expenses not mentioned above

Redemption Location

Available for Redemption

Biwako Valley Ropeway Foothill Station

Address Info: 1547-1 Kido, Otsu City, Shiga Prefecture, 520-0514
How to Get There
Online advance tickets can be exchanged for an IC card at the automatic ticket vending machine at the Ropeway Foothill Station on the day of your trip.

How to Use

If you wish to use the rental or shop, please do so before boarding the ropeway.


[How to use the QR code electronic ticket (voucher)]

  • Online advance tickets can be exchanged for an IC card at the automatic ticket vending machine at the Ropeway Foothill Station on the day of your trip.


[About IC card tickets]

  • The ropeway and lift ticket gates are automatic gates, so please place your IC card in the left pocket of your clothing.
  • Please bring one ticket per person in a group.
  • When you leave, please return it to the ticket gate staff at the ropeway summit station.


[Customer service inquiries after booking]

  • By phone: Hours of operation: Monday to Friday 9:00-18:00 *Japan time Customer service phone number (Japanese): 03-6161-6768
    *On weekends, holidays, and during busy times, please contact us via the KKday app or email as detailed below.

  • When using the KKday app's phone function (supports 4 languages)
    ・Operating hours: Monday to Sunday 08:00-22:00 *Japan time ・How to use:
    1. Download the KKday app and open "Manage Booking"
    2. Click "Contact Us"
    3. Click the "Phone" icon on the top right to make free internet calls.

  • If using the messaging feature on the KKday app: ・Operating hours: Monday to Sunday 08:00-22:00 *Japan time ・How to use: After logging in to the member page, you can send a message via the inquiry section in Reservation Management.

  • For email inquiries: ・Business hours: Monday to Sunday 08:00-22:00 *Japan time ・Email inquiries: service@kkday.com

How to Use Your Voucher

  • Please present your QR code on-site
Please exchange your IC card at the automatic ticket vending machine at the ropeway base station. When you return, please return the IC ticket to the staff at the ropeway summit station.

Voucher Redemption Period

  • The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration

Experience Location

Location Name: Biwako Valley

Address: 1547-1 Kido, Otsu City, Shiga Prefecture, 520-0514

Cancellation Policy

  • Cancellations 2 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
  • For cancellations made 1 to 1 days prior to selected date, a cancellation fee of 30% will apply
  • Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

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