The first child seat is provided free of charge. Each subsequent child seat will incur an additional charge of 2,000 yen. Please place your order directly on the platform (if you place separate orders, please include the order number for the private charter car service in the remarks).
If the rental period exceeds 10 hours, an additional charge of 3,000 yen per 30 minutes will apply.
If you use the car between 22:00 and 06:00 (including overtime), an additional late-night fee of 10,000 yen will be charged.
If the pick-up/drop-off location is changed temporarily or the distance exceeds the daily travel limit of 300 kilometers, an additional distance fee of 500 yen/km will be charged.
If you require multi-day private charter car services in the suburbs of Osaka, an additional driver accommodation fee of 10,000 yen per day will be charged.
After you place your order, our customer service team will assist you between 8:00 AM and 11:00 PM Japan time.
Eating is not allowed in the carriage. If you soil the carriage, the driver has the right to charge you a cleaning fee.
In case of flight cancellations, weather conditions, or other uncontrollable circumstances, please contact customer service as soon as possible. After providing proof, you can cancel your order free of charge or change your rental time (only applicable if it is 12 hours or more before departure).
Your voucher will include information about the driver and vehicle for the day of your trip. To allow time for us to confirm this information, your voucher will be sent the day before your trip. Thank you for your understanding.