Transfer service fee、Fuel costs

Personal expenses、Insurance、Other expenses not mentioned above、Golf Bag: US$10、Tips for the driver / tour guide: US$4/traveler (fees to be paid in cash on-site)、Surcharge for exceeding luggage capacity: US$10/ extra luggage

For cancellations 5 day(s) (inclusive) before the selected date, a cancellation fee of 0% will apply；For cancellations 0 to 4 day(s) before the selected date, a cancellation fee of 100% will apply；Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

Please note that the driver will not carry luggage for you；Please arrive promptly at the meeting point, late arrivals will be deemed as cancelation, refunds and reschedule will not be granted；Should you encounter any emergency, please dial one of the following numbers: +1 808 2259435；Please note that it's likely to miss the flight due to some unexpected situations such as strike, road maintenance, or traffic congestion. Refunds will not be granted in this case；If the vehicle does not have enough space for your suitcases, the driver may decline service to you. If the vehicle still has spare space, each extra suitcase will incur a surcharge of US$10

Hawaii Big Island | Kona Airport (KOA) and Hotels Transfer

Name: Hawaii Big Island | Kona Airport (KOA) and Hotels Transfer
SKU: 23725
Rating: 4.6 (10 reviews)

United States-Hawaii

4.6Excellent

Please present the e-voucher on-site

Enjoy private transfer from Hawaii Kona Airport (KOA) to your hotel in designated areas
Avoid long airport taxi lines and crowded public transportation
Book with KKday and embark on a hassle-free journey

[5% App discount] Code: APP5OFF , HK: APP15HK

Product Info

－What You Can Expect－

Travel with ease between Hawaii Kona Airport (KOA) and your hotel in designated areas such as Kona Town / Kona Keauhou / Mauna Kea, Hapuna, Mauna Lai, Waikoloa by booking KKday's thoughtful shared service. Greet the friendly driver and pamper yourself with the ultimate comfort and luxury provided by the transfer service.

－Important Info－

[Airport Pick-Up]

Service Hours: 08:00am - 08:00pm (flight arrival time)
Meeting Point: Please meet up with the driver at the baggage claim area whether you have to collect luggage or not. The driver will be holding a sign that says your name
* Please enter the hotel address in the "drop-off point" section and the airport name in the "pick-up point" section when booking
Meeting Time: please provide the flight arrival time
Grace Period: The driver will wait at the airport exit for up to 1 hr from the official flight arrival time announced by the airport
Service Range: from Kona Airport (KOA) to hotels in the following areas: Kona Town / Kona Keauhou / Mauna Kea, Hapuna, Mauna Lai, Waikoloa, pickups at Airbnbs are not available

* We advise travelers that they call the driver once they have arrived at the airport (808-381-8999)
* If the driver does not receive flight change or other advance notifications, the driver will leave after the designated grace period is over and no refunds will be offered, please consider before booking

[Airport Drop-Off]

Service Hours: 10:00am - 10:00pm (flight arrival time)
Meeting Point: Please meet at the designated hotel
* Please provide the airport name in the "drop-off point" section and hotel address in the "pick-up point" section when booking
Meeting Time: will be different by different designated areas
- Kona Town: 2 hrs before flight departure
- Kona Keauhou: 2.5 hrs before flight departure
- Mauna Kea, Hapuna, Mauna Lai, Waikoloa: 3 hrs before flight departure
Grace Period: No more than 15 mins. Please be on time to avoid delaying other travelers. No refunds and service will be offered to late arrivals
Service Range: from hotels in the following areas: Kona Town / Kona Keauhou / Mauna Kea, Hapuna, Mauna Lai, Waikoloa, to Kona Airport (KOA)

— Vehicle Info —

Vehicle Type

- 5-Seater Vehicle: 3 passengers + 3 luggages
- 7-Seater Vehicle: 5 passengers + 5 luggages
- 15-Seater Vehicle: 13 passengers + 13 luggages

*Note the luggage allowance of each passenger:
- Each passenger may carry 1 piece of checked luggage (the sum of the length, width, and height must not exceed 158 cm) and 1 piece of carry-on baggage (must not occupy a seat)
- Strollers and golf bags are considered a piece of luggage. Please select 7-Seater or 15-Seater package if you would like to bring one with you
- Disregarding the luggage allowance guidelines may result in service decline. Travelers will be required to pay the surcharge of an additional vehicle to transport extra luggage

Purchase Notice

Free admission for children under age 2, must not occupy a seat
Please provide a reachable contact number when booking
Indicate the number of passengers, the number and size of your pieces of luggage when booking. The local supplier reserves the right to decline service if you fail to do so
If you bring anything taking up considerable space such as a golf bag, surfboard, or bicycle, please notify us in the "Note" section when booking. A surcharge of $10/piece will apply, fees to be paid on-site in cash
Please pay attention to the maximum number of passengers and luggage of the selected vehicle type, if it exceeds the number of passengers or luggage, you need to book a second car
Only hotels in designated areas are included in the transfer service. Please note that private addresses and airbnb are not eligible for the service

Includes/Excludes

Transfer service fee
Fuel costs

Personal expenses
Insurance
Other expenses not mentioned above
Golf Bag: US$10
Tips for the driver / tour guide: US$4/traveler (fees to be paid in cash on-site)
Surcharge for exceeding luggage capacity: US$10/ extra luggage

Reminders

Please note that the driver will not carry luggage for you
Please arrive promptly at the meeting point, late arrivals will be deemed as cancelation, refunds and reschedule will not be granted
Should you encounter any emergency, please dial one of the following numbers: +1 808 2259435
Please note that it's likely to miss the flight due to some unexpected situations such as strike, road maintenance, or traffic congestion. Refunds will not be granted in this case
If the vehicle does not have enough space for your suitcases, the driver may decline service to you. If the vehicle still has spare space, each extra suitcase will incur a surcharge of US$10

How to Redeem Your Voucher

How to Use Your Voucher

Please present the e-voucher on-site

Voucher Redemption Period

The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration

Meeting Point

Location Name: KOA

Address: 73-200 Kupipi St, Kalaoa, HI 96740

Cancellation Policy

For cancellations 5 day(s) (inclusive) before the selected date, a cancellation fee of 0% will apply
For cancellations 0 to 4 day(s) before the selected date, a cancellation fee of 100% will apply

NOTE

Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

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