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Product #181191
4
Healthcare chat service
Healthcare chat service
Healthcare chat service
KKday Marketplace

Healthcare chat service

Japan-Kanto , Tokyo
No cancellation
Please present the e-voucher on-site
  • You can quickly and inexpensively find information about medical institutions and pharmacies.
  • Multilingual support allows you to communicate with operators in your own language
  • Available for one day or more, making it easy to gather information
  • Users can choose a medical institution on their own based on accurate information provided by the operator.
[5% App discount] Code: APP5OFF , HK: APP15HK
Instant confirmation

Product Info

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

One Voyage is a web service that provides information on medical institutions and pharmacies to inbound tourists who become unwell while in Japan.
The site provides information on medical institutions and pharmacies in Japan through chat. We also provide information on emergencies such as illness and other travel-related inquiries.
Not only can you be covered in case of sudden illness, but by signing up before your trip, you can travel without worrying about your health.

[How to use the service]
1. Purchase from this website or app. 2. After purchase, receive the One Voyage URL via a message within the app. 3. Access One Voyage!
④Select the service you need from the website and start using it.

One Voyage provides information on hospitals and pharmacies, as well as emergency medical assistance and overseas travel insurance, all on one site.

The chat service takes approximately 10 to 15 minutes, and an operator will identify medical institutions and pharmacies that are suitable for you.
It is also possible to send your medical information to medical institutions in advance, which reduces the language barrier of not understanding Japanese and makes it much smoother to visit a medical institution.

Purchase Notice

Manned operator response times: Monday to Friday (excluding holidays) 10:00 to 18:00
Information on medical institutions and pharmacies that can be provided is limited to those within Japan.

This service does not provide medical advice.
The information provided by this service is based on information from websites, etc. *Please note that the information may not be up to date.
Please note that if you close your browser while chatting, you will not be able to return.
The chat service takes approximately 10-15 minutes. If symptoms worsen, please call an ambulance.

Includes/Excludes

  • Chat Service
  • Site usage fee
  • Medical bills
  • Transportation costs to medical institutions and pharmacies

Eligible Users

Reminders

  • The One Voyage access URL will be sent to you via message on the website or in the app after you make a reservation.

  • On weekends and holidays (Japan time), it may take up to 24 hours for the access URL to be sent after you make a reservation.

  • If you make a reservation between 18:00 and 9:00 (Japan time), the access URL may be sent to you around 9:00.

How to Redeem Your Voucher

How to Use Your Voucher

  • Please present the e-voucher on-site

Cancellation Policy

  • Once the order has been completed, it cannot be canceled, modified, or refunded
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

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