Please make sure your phone and its operating system support the eSIM function before purchasing. If you cancel the order due to device incompatibility, no refund will be given.
iOS version 12.1 or later is required; Please note that iPhones sold in Mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM capabilities
Each QR code can only be scanned once. Once bound, you cannot change the device or delete it. Once deleted, you cannot rescan and install it
An internet connection is required to install the eSIM. Please make sure there is WiFi or mobile data available before installation.
Install and activate immediately. Please install the eSIM after arriving at your destination to avoid premature activation and calculation of the validity period.
The eSIM must be installed and activated at the destination within 30 days of ordering, otherwise it will become invalid and unusable
Please remember to turn off the data roaming of the original SIM card to avoid using the mobile network of the original SIM card and incurring high roaming charges
To end the use of the eSIM plan in your phone, click [Remove Action Plan] at the bottom to remove it.
Please note that the quality of Internet access may be affected by factors such as location, terrain, building shielding, number of users, and weather.
Provide Chinese, English and Japanese customer service
This eSIM offers 4G high-speed internet access across China, Hong Kong, and Macau. Key features include quick and smooth connectivity, eliminating the need to change physical SIM cards. It supports various data plans designed to suit different travel needs, ensuring a hassle-free internet experience throughout your trip.
Yes, this eSIM is specifically designed to provide seamless data connectivity across all three regions: mainland China, Hong Kong, and Macau. Travelers can enjoy consistent internet access without needing to switch plans or services when crossing borders between these areas, ensuring continuous connectivity.
Activating this eSIM is a straightforward process. After placing your order, you will receive a voucher containing a QR code. Simply scan this QR code using your compatible device's settings to install the eSIM profile. Ensure you have a stable internet connection during activation. Once installed, follow your device's instructions to select the eSIM for data usage.
This eSIM is compatible with a wide range of modern smartphones and tablets that support eSIM technology. This includes most Apple iPhone models (XR, XS, 11 series, 12 series, and newer), as well as various Android phones from brands like Samsung, Google Pixel, and Huawei. Please check your device's specifications to confirm eSIM support.
Yes, this eSIM is designed as a data-only plan, providing high-speed internet access for browsing, messaging, app usage, and other online activities. It does not include a local phone number for making calls or sending SMS services. For voice communication, you can conveniently use internet-based calling applications.
While eSIMs offer significant convenience, potential considerations include the requirement of an initial internet connection for setup. Additionally, older devices may not support eSIM technology, so ensuring device compatibility is crucial. An eSIM profile is also typically linked to one device at a time, which requires careful management if transferring to another phone.
You can conveniently purchase this eSIM through KKday. The entire process is digital: simply select your desired data plan and complete the order online. Once purchased, you will instantly receive a voucher containing the eSIM's QR code via email or directly through the platform, eliminating the need for physical card pickup or delivery and offering immediate access to activate your service.
This eSIM offers flexible data plan options to suit diverse travel needs. You can choose between daily high-speed 1GB plans, which refresh each day, or an unlimited data "all-you-can-eat" plan for continuous high-speed internet access. These options provide flexibility whether you need moderate daily usage or extensive data for your entire trip.