Please arrive at the designated location 30 minute(s) before the scheduled departure time, as the tour will depart on time
Kindly check-in and check our time at the designated time. Late check-out or early check-in is not included and will be charged on the spot
A security deposit will be required at check-in, payable by credit card or cash
Guests are responsible for the security of their personal property
Any alteration or cancellation of services after the stay has commenced can incur penalties. There is no refund for unused dates/nights
Any abnormal incidents including injuries, service problems or dissatisfaction must be reported to Reception during the event to allow us an opportunity to rectify the situation or provide assistance.
Bookings cancelled due to inclement weather, illness or change of mind must be claimed through traveller's own travel insurance