The eSIM will be sent via email, if you do not receive an email with the eSIM attached, please check your spam or contact customer service via message.
Installing eSIM requires an Internet connection. Please confirm that there is available WiFi or available mobile data in the environment before installation.
Each QRcode can only be scanned once, and the device cannot be changed or deleted after binding.
Please use the eSIM within 180 days after receiving it. It will expire after the expiration date.
Please scan and install the eSIM after arriving at your destination to avoid starting the validity period calculation early.
iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality.
Samsung mobile phone versions vary from country to country. Please check with Samsung's official website first to confirm whether it supports esIM. (Samsung mobile phones purchased in Taiwan do not support eSIM)
Please be aware that the signal may affect the quality of the Internet depending on factors such as location, terrain, building coverage, number of users, weather, etc.
In accordance with the International Data Communications Fair Utilization Policy, it is recommended to turn off the automatic Facebook video browsing function, automatic APP program update or automatic synchronization function to avoid excessive use of data. If you watch online TV or videos for a long time or download large data files or network Please note that due to the slowdown in Internet speed or inability to access the Internet due to mobile games, etc., you cannot apply for refund or compensation.
When selecting an eSIM for Vietnam, travelers should prioritize plans offering 4G high-speed internet and check for daily data limits, noting that speed often reduces after exceeding the daily cap while connectivity continues. Device compatibility (Apple and Android models) is crucial. Opt for eSIMs that provide quick, email-delivered QR code activation to avoid physical card changes, ensuring a convenient and environmentally friendly experience.
Yes, eSIM technology is officially supported and widely recognized for tourists visiting Vietnam. It offers a modern and seamless way to get connected without needing a physical SIM card. Travelers can easily activate an eSIM upon arrival to enjoy stable 4G high-speed internet access for navigation, communication, and staying connected throughout their trip.
For foreigners in Vietnam, an eSIM often presents a more convenient and efficient solution than a physical SIM card. With an eSIM, there is no need to physically swap cards or worry about losing a tiny chip. Activation is simple via a QR code sent to your email, allowing immediate 4G high-speed internet access upon arrival, which saves time and effort.
Using a VPN for personal internet access is generally not illegal for individuals in Vietnam. However, the government does implement controls over internet content, and some websites or services may be restricted. It is advisable to use reputable VPN providers and be aware of local regulations concerning internet usage to ensure secure and private browsing.
Vietnam generally boasts good availability and quality of high-speed internet, particularly in major urban centers like Hanoi and Ho Chi Minh City, as well as popular tourist destinations. 4G networks are widely accessible, providing reliable connectivity essential for modern travelers to navigate, communicate, and utilize online services effectively during their stay.
Most recent smartphone models from major manufacturers are compatible with a Vietnam eSIM. This typically includes newer Apple iPhones (e.g., iPhone XR, XS, and later models), Google Pixel phones (e.g., Pixel 3 and newer), and many Samsung Galaxy devices (e.g., S20, Note 20, and newer). It is important to confirm your specific device supports eSIM functionality before purchasing to ensure seamless activation.
Activating and installing a Vietnam eSIM is a quick and straightforward process. After your purchase, you will receive an eSIM QR code via email. Simply go to your mobile device's settings, locate the option to 'Add Cellular Plan' or 'Add eSIM,' and then scan the provided QR code. Follow the on-screen instructions to complete the installation, and your device will connect to the 4G network.
For Vietnam eSIM plans that include a daily high-speed data limit, once this allowance is consumed, your internet speed will typically be reduced. However, your internet connection will continue uninterrupted, allowing for basic online activities such as messaging, email, and light web browsing. The high-speed data allowance usually resets at the start of each new day.