Book this Shanghai luggage check-in service and have friendly and professional LuggAgent employees provide splendid luggage check-in services! Save time looking for luggage storage and solve the problem of traveling with luggage.
! ! This service does not include Airbnb options and is only applicable to hotels with counters! !
Please carry your ID card, passport, cash, tickets and other valuables with you as you will not be able to retrieve them during the service
Charges are based on the number of individual pieces of luggage. If the number of luggage exceeds the reserved quantity, additional fees (pieces) will be charged on-site. You can only collect your luggage at the destination after payment is completed
If the staff is still unable to contact the passenger 30 minutes after the scheduled delivery time, the order will be deemed to be canceled and no refund will be given
About Airport Services
The pickup time must be at least 2 hours (inclusive) before the flight departure time. If the pickup time is less than 2 hours before the flight departure time, we will not be responsible for any subsequent losses
In case of flight cancellation, if the passenger notifies customer service to cancel the order before the staff picks up the luggage, a full refund will be issued. If the passenger notifies customer service to cancel the order after the staff picks up the luggage, no refund will be given and the staff will also send the luggage to the location designated by the passenger
If the flight is delayed, the staff will still check the baggage to the location designated by the passenger
If the flight is delayed within 60 minutes (inclusive), the staff will wait for free for 90 minutes starting from your scheduled shipping time. If the shipment fails to be shipped after 90 minutes, it will be regarded as giving up the service and no refund will be given
About hotel services
When you store your luggage, please inform the hotel front desk staff that you have entrusted a LuggAgent to pick up your luggage. The staff will pick up your luggage based on the photo on the luggage storage receipt. Please be sure to provide photos of your luggage and luggage storage receipt
Please note that if the photos of the luggage and storage receipt are not uploaded before the shipping time, resulting in the staff picking up the wrong luggage or not receiving the luggage, the passenger will bear the relevant responsibility
If you only need to check in part of your luggage, please check it separately and get different receipts from the front desk staff. If all your luggage is checked together, it will be deemed to be checked in and the staff will take it away together
If the hotel front desk does not provide a storage receipt, please provide the booking name and room number and inform the hotel front desk staff that they will pick up the luggage with a photo of the luggage, the booking name, and the room number
Please upload a screenshot of the hotel's reservation confirmation (including the name of the person who represents the reservation). After the luggage is delivered, the staff will store it at the front desk and collect it when you check-in
After ordering, you will receive a letter with handover instructions and handover content. All details will be based on the content of the letter. If you do not receive the email, please contact service@luggagent.com directly