Kiddocare On Demand and Travel Nanny Services | Malaysia
Discover Kiddocare, Malaysia's preferred on-demand babysitting service and family are platform, linking parents with expertly trained and vetted babysitters tailored to their needs.
- Find a babysitter for both short-term and long-term needs
- Trust in the expertise of thoroughly vetted, trained caregivers
- Enjoy peace of mind while traveling with Travel Nanny services, where you can hire a nanny to travel with you in or out of Malaysia
- Opt for an On -Demand Nanny for an engaging, play-based and secure childcare activities
Product Info
— What You Can Expect —
Discover Kiddocare, Malaysia's preferred on-demand babysitting service and family are platform that connects parents with expertly trained and vetted caregivers. Whether you need short-term help or long-term support, Kiddocare offers flexible solutions tailored to your schedule. All caregivers undergo strict vetting and training, providing you the trusted childcare support you deserve.
Looking for more than standard childcare? Meet Travel Nanny, a specialized service for families on the move. Enjoy snorkeling in Tioman Island or exploring Legoland in Johor while your Travel Nanny keeps the kids safe and entertained. It's a great way for parents to relax and reconnect, knowing that their children are safely cared for.
Need a nanny who focuses on play-based activities? Choose an On-Demand Nanny for childcare support starting as low as 2 hours! With Kiddocare, get ready for a peace of mind and flexibility to meet your family's unique needs.
— Package Info —
1. Travel Nanny
Hire a specialized babysitter to accompany your family on trips either within Malaysia. The Travel Nanny will provide care, fun and companionship for your children throughout the journey, ensuring a safe and engaging experience.
Kiddocarer Job Scope:
- Kiddocarers focus on child care and safety
- They visit your home for a 2-hour session the day before travel to assist with packing the children's luggage
- The Kiddocarer will help with luggage if parents are occupied with their children
- The Kiddocarer ensures children are fed, dressed, bathed, and follows their daily routines according to your guidelines
- Kiddocarers may engage in safe and appropriate activities like reading and art, always within proximity to the parents
- They will do laundry for the children during the trip, but no other housework
- They do not cook but can prepare simple meals like milk and cereal
- Kiddocarers do not offer tutoring, pet care, or elderly care
- They will not handle transportation of children
- With parental approval, they will plan indoor and outdoor activities for the children, taking into account all safety considerations
- Extra travel days can be added through Kiddocare admin when booking
2. On-Demand Nanny
Hire a professional On-Demand Nanny to engage your children in play-based activities. The On-Demand Nanny's main role is to organize and supervise safe playtime, starting at 2 hours and going up to 24 hours!
What kind of work is covered by Kiddocare’s nannies?
- They are focused on childcare and do not perform general housework, pet care, or elderly care
- The On-Demand Nanny will come to your chosen location, whether it's your home, an event, or elsewhere as specified
- They follow Kiddocare's Standard Operating Procedures to ensure child safety
- Activities include a range of fun games and educational enrichment
- The nanny will handle light cleaning related to the child, such as feeding and bathing
- You'll receive regular updates during the service, monitored by on-duty admins
—Why choose Kiddocare—
- Mobile: We come to you! Kiddocarers travel to your location, ensuring convenience for both parent and child
- Proactive: Real time updates during care session, done every 1-hour to help ensure peace of mind for parents. Kiddocare will care, bathe, feed & run fun activities ensuring kids are entertained and well taken care of
- Trained: Kiddocarers are Malaysian and childcare trained, including CPR & First Aid Training
- Flexible: Our services are available 24 hours, ensuring childcare is available whenever and wherever needed
Purchase Notice
— Travel Nanny —
- For domestic travel within Malaysia, a minimum of 7 days advanced booking is required from the date of travel
- The Kiddocare Travel Nanny Package must be purchased for a minimum of 3 days and 2 nights
- The recommended age group for this service is 0–12 years old
— On-Demand Nanny —
- The On-Demand Nanny package must be purchased for a minimum of 2 hours
- The recommended age group for this service is 0–12 years old
—What do our babysitters do?—
- They are not maids or helpers, and do not do housework, take care of pets or the elderly.
- They travel to your preferred location for babysitting service. This can be at the your house, event or any other location specified by the client.
- They accompany and keep the children safe while adhering to Kiddocare’s SOP.
- They engage children with fun games and enrichment activities.
- They bathe, feed, clothe and ensure the cleanliness of the child as needed (light cleaning).
- They provide constant updates to you during service with monitoring from admins on duty.
Reminders
Kindly confirm your schedule for all days specified in the package when making a booking
Any changes to the time or date must be made at least 7 days in advance
Clients are responsible for ensuring the accuracy of the dates and times booked. Unless the error originates from Kiddocare, they will not be held liable for scheduling mistakes or their consequences
Travel Nanny: Prices listed in the package cover 1 child; an additional RM33 per day will be charged for each extra child
Travel Nanny: Clients are responsible for expenses and arrangements related to meals, accommodation, transportation, communication facilities including, where needed, mobile data, visas, and entry tickets
Travel Nanny: Accommodation for the carer should be a private room suitable for co-sleeping with the baby or child
Travel Nanny: The carer must carry her own passport for identification when required by authorities
Travel Nanny: The carer is responsible for holding her own boarding pass
Travel Nanny: Break times for meals and prayers should be allocated for the carer
Travel Nanny: Outdoor activities planned by the carer must occur within the same vicinity as the parents
Travel Nanny: Kiddocare is not accountable for the carer's service quality beyond the initial matching. Clients are expected to ensure the carer's safety during travel
Travel Nanny: Additional terms and conditions can be found in the Kiddocare service terms available on the website
Travel Nanny: By booking the Kiddocare Travel Nanny package, clients automatically agree to the package's terms and conditions and the general Kiddocare Service Terms. Disputes over these terms will not be entertained once the booking is confirmed and paid for. Kiddocare reserves the right to alter any terms without prior notice
On Demand Nanny: The listed package price is for 1 child. For additional child, please purchase the additional child option
On Demand Nanny: Clients are responsible for the expenses and arrangements of transportation (if requested and agreed upon by the carer) and entry tickets (if applicable)
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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