For any questions regarding eSIM operation and use, please contact the supplier's technical customer service (see the order notes for contact information) and provide the KKday order number to quickly obtain personal assistance.
Softbank eSIM with unlimited data and no speed reduction: supports 5G network speeds, unlimited data per day without speed reduction, and can use ChatGPT. If the location or phone does not support 5G, it will automatically switch to 4G/3G signal. The actual network speed is based on the local signal.
For customers who have ordered the "Softbank Native SIM Unlimited Data with No Throttling eSIM", please note that this plan can be used without enabling roaming. If travelers using an Android device are unable to connect to the internet directly, they will need to manually set up the APN and manually select the network provider (please see below for APN settings information).
Softbank native SIM card APN information - Name: softbank / APN: plus.4g / APN frequency type: default, ia / APN communication protocol: lpv4, lpv6 / APN roaming communication protocol: pv4, lpv6
[eSIM iOS activation steps]
*It is recommended to change the action plan label to the local name (e.g. Japan)
5. Mobile Services → Mobile Data
6. Select Secondary (e.g. Japan)
→ Turn off the Allow mobile data switch
7. Open this number
8. Complete the setup
[eSIM Android/Google activation steps]
【1】Settings → Network & Internet → Click [+] → Download new eSIM → Click Download → Scan QR Code or enter manually
【2】 Before arriving at your destination → Turn off your eSIM to avoid similar signals causing activation
【3】After arriving at your destination → click on eSIM → activate the eSIM card → turn on mobile data
【4】Access Point Name "APN" → The plan will basically automatically connect to the corresponding APN → If you need to manually add an APN → click the "+" in the upper right corner
Softbank native card name: softbank / APN: plus.4g / APN frequency type: default, ia / APN communication protocol: lpv4, lpv6 / APN roaming communication protocol: pv4, lpv6
【5】If you need to answer calls or send or receive text messages (such as bank verification codes) from the original number, please contact the original telecommunications company to inquire about the relevant rates.
For iOS users, installing the Japan eSIM is streamlined. Ensure your device is updated to iOS 17.4 or above and that you have the latest KKday app version. With these prerequisites, you can benefit from a convenient one-click installation process directly through the app. After installation, follow the prompts to activate the eSIM, which usually involves simple steps like selecting the eSIM for cellular data and ensuring data roaming is enabled.
The Japan eSIM offers unlimited high-speed data, operating on the native Softbank network and supported by the KDDI roaming network. This combination ensures broad network coverage across Japan, providing reliable 5G speeds. It's designed to deliver a stable internet connection for various online activities, from browsing to streaming, allowing for smooth usage throughout your trip.
The Japan eSIM is broadly compatible with most iOS devices and a wide range of Android models. To ensure seamless usage, it is important to verify your specific device model supports eSIM technology. However, please note that Samsung devices are currently not supported for this particular eSIM. Always check your device specifications before purchase to confirm compatibility.
Yes, the Japan eSIM provides unlimited high-speed data, ensuring you stay connected without worrying about data caps. This allows for continuous use of navigation, social media, and communication apps. It offers flexible usage periods, accommodating trips ranging from 1 day up to 30 days, so you can select a plan that perfectly matches the duration of your travel in Japan.
Using a Japan eSIM offers several advantages over traditional physical SIM cards. It eliminates the need for physical card swapping, reducing the risk of losing your original SIM. eSIMs often provide instant activation upon arrival, allowing for immediate connectivity. They are also more environmentally friendly as they are digital. The convenience of not needing to find a local store for purchase and installation is a significant benefit for travelers.
To purchase the Japan eSIM, you can easily do so through KKday. The process involves selecting your desired data plan duration and completing the payment online. After a successful purchase, you will receive a QR code or activation details digitally, typically via email. KKday ensures a straightforward booking experience, making it convenient to acquire your eSIM without hassle before your trip. You'll then follow the activation instructions to set it up on your device.
Yes, to utilize the convenient one-click installation feature for the Japan eSIM on your iOS device, you must ensure your operating system is updated to iOS 17.4 or above. Additionally, having the latest version of the KKday app installed on your device is crucial for this seamless installation method. Meeting these requirements ensures a smooth and effortless setup process.
Absolutely. The Japan eSIM, leveraging its high-speed 5G network on Softbank and KDDI roaming networks, is fully capable of supporting various internet services, including AI applications like ChatGPT. This means you can confidently use advanced online tools for information, translation, or planning throughout your travels in Japan without encountering connectivity issues related to network performance.