Narita international Airport (NRT) - Tokyo 23 Wards, Yokohama, Kawasaki, Hakone, Lake Ashinoko, Lake Kawaguchi | Airport Shuttle Taxi TOCOO! LEGAL TAXi
- Fares include consumption tax, tolls, and vehicle returning charges!
- Free cancellation until 2 days before the day of use
- Only Japanese-speaking drivers are available, but if you have language difficulties, our customer service will be happy to assist you.
- Compensation for customers in the unlikely event of an accident is unlimited.
Private & Shared Cars
| Shared transfer type | Airport transfer |
| Charter type | One-way pickup |
| Driver language | Japanese |
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
ー Service content ー
TOCOO! LEGAL TAXi is a legal (green license plate) taxi and hire car licensed by the Japanese government.
We have a pick-up service at major airports in Japan.
We are fully enrolled in voluntary insurance, bodily Injury & property damage liability. (Passengers also get unlimited compensation).
ー Vehicle information ー
- Medium-sized car
Maximum number of passengers : 4
Maximum number of passengers with luggage : 3 passengers + 3 luggage (1 piece = 24 inches)
Medium-sized car
medium size car
Pick-up place (Narita Airport Terminal 1)
Pick-up place (Narita Airport Terminal 2)
Pick-up place (Narita Airport Terminal 3)
Number of luggage that can be loaded per person
Purchase Notice
[About late-night charges]
- Late-night charges are calculated based on the dispatch time.
Late-night charge time: Dispatch from 10:00pm to 05:00am
*Even if the late-night charge time starts during your transfer, you can still book for the daytime rate. (Ex. Dispatch at 09:50pm)
[About additional waiting time charge]
- If you are late for your meeting time
There is no charge for the first 30 minutes after the designated dispatch time. After 30 minutes, an additional will be charged JPY4,000 per 30 minutes.
*Please pay the additional fee to the driver
[About booking]
- The booking is available starting from 180 days to 4 days before the day of use
- We will notify you of the availability of arrangements within 2 days after receiving your reservation
- For bookings made on Saturdays, Sundays, and public holidays, booking confirmation will be notified on the next business day
- When booking, please prove us reachable mobile phone number and email address during your stay in Japan
- Please let us know drop-off place (address or building names etc.) at the time of booking
- The price displayed on this service is per car, and the price does not change depending on the number of passengers
- If you exceed the recommended number of passengers or luggage (1 piece: 24 inches), we may refuse providing the service
- Only Japanese speaking drivers are available for this airport transfer service
- If you have a language problem, our customer service will be happy to assist you
[About cancellation]
- Free cancellation until 2 days before the boarding
- Cancellation within 24 hours of boarding will be charged 100% of the fare
Reminders
<Ride from the airport>
After passing through customs, please proceed to the arrival exit to the meeting point for the shuttle taxi.
The vehicle will be arranged one hour after your flight arrives and a placard with your name will be displayed at the meeting point.
<Getting on from a facility other than the airport, such as a hotel>
When arranging a vehicle, the vehicle will be sent to the entrance of the building at the service usage time specified by the customer and a placard with the customer's name will be displayed.
<Common notes>
Please be sure to bring the booking confirmation email notified by us on the day of use.
Please call the contact number provided to reconfirm the delivery time. If you do not contact us and are unable to use this service, we will not be able to provide a refund or change the schedule.
If you are late for the service use time due to your own circumstances, or if the arrival is delayed due to the driver's force majeure such as traffic congestion, you will be asked to pay an extension fee. At that time, the driver will present a billing statement, so please pay by cash or credit card.
Information about the driver and pick-up vehicle will be sent to you by email by 18:00 (Japan time) the day before your trip. In the unlikely event that there is a delay in sending the information due to logistical reasons, we will contact you in advance, so if you have not received a response by 18:00, please contact customer service.
How to Use
[Flow after reservation]
- Within 2 days of receiving your reservation, we will send an email to the email address you registered at the time of reservation to inform you whether the arrangement is possible or not
- We will send you a reminder email the day before your use. (Meeting location, taxi company, driver information, etc.)
[Flow on the day of use]
<Ride from the airport>
- After passing through customs and exiting the arrival exit, please come to the meeting point for the shuttle taxi
- The driver will greet you holding a placard with your name on it
*Currently, all airports in Japan are extremely crowded. To ensure that the driver picks you up, please call the driver or taxi company if you will be late for the meeting time
<Getting on from a facility other than the airport, such as a hotel>
- At your designated service time, please go to the entrance of the building and approach the taxi that will display a placard with your name on it
- The driver will greet you holding a placard with your name on it
*If you will be late for the meeting time, please call the driver who will send you a reminder email or the taxi company
-About dispatch time-
<Ride from the airport>
The pick-up time is based on one hour after the arrival time of your flight
Even if there is a delay in arrival, the driver will confirm the scheduled time of your boarding flight, depart from the parking lot, and arrange the vehicle
One hour after your flight's actual arrival time, your vehicle will be sent to the meeting point and will be waiting for you holding a placard with your name on it
Once you have exited the arrival exit, please check the map attached to the reminder email and proceed to the meeting point
<Getting on from a facility other than the airport, such as a hotel>
The pick-up time is based on the service usage time specified by the customer
When the delivery time arrives, the vehicle will be dispatched near the entrance of the building and will be waiting for you holding a placard with your name written on it
Please leave the building and come to the taxi company's car that was sent to you via reminder email
How to Use Your Voucher
- Please present the e-voucher on-site
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
Pickup Point
Location Name: Narita international Airport (NRT)
Cancellation Policy
- Cancellations 2 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
Arranging a private transfer such as an airport shuttle taxi is designed to be straightforward. Services like TOCOO! LEGAL TAXi offer pre-booked, door-to-door transportation, eliminating the need to navigate public transport with luggage or search for taxis upon arrival. A driver meets you with a placard, simplifying the start of your journey to Tokyo 23 Wards.
Several options exist, including trains (Narita Express, Keisei Skyliner), airport buses, and taxis. Trains are fast but may require transfers for many destinations. Buses offer direct routes to some areas. A private airport shuttle taxi provides a direct, personalized door-to-door service to your exact destination within Tokyo 23 Wards, offering comfort and convenience, especially with luggage.
Reputable airport shuttle taxi services, such as TOCOO! LEGAL TAXi, usually provide transparent pricing that includes various charges upfront. This often covers consumption tax, highway tolls, and vehicle returning charges, so you don't encounter unexpected fees during your transfer from Narita Airport to Tokyo. This bundled fare ensures clarity and peace of mind regarding your expenses.
The estimated travel time from Narita Airport to central Tokyo 23 Wards by airport shuttle taxi typically ranges from 60 to 90 minutes. However, this can vary depending on traffic conditions at the time of your journey and your specific destination within Tokyo. This direct service aims for an efficient transfer without multiple stops.
A private airport shuttle taxi service offers direct, personalized transfers from Narita Airport right to your specific hotel or accommodation in Tokyo. Drivers use your booking details to meet you upon arrival and take the most efficient route. This eliminates the complexities of navigating public transport with luggage or dealing with potential language barriers when explaining your destination to local taxis upon arrival, ensuring a smooth transfer.
While drivers of services like TOCOO! LEGAL TAXi are Japanese-speaking, customer service support is available to assist with language difficulties. This means if you need to communicate specific details or have questions during your transfer from Narita Airport, you can rely on support staff to bridge any communication gaps, ensuring a smooth and clear experience throughout your journey.
A legal airport shuttle taxi service, such as TOCOO! LEGAL TAXi, is licensed by the Japanese government, ensuring adherence to strict safety regulations. In the unlikely event of an accident, these services provide comprehensive insurance that compensates passengers without an upper limit. This commitment to safety and passenger protection offers significant peace of mind for your transfer from Narita Airport.
The TOCOO! LEGAL TAXi service offers flexibility for travelers by allowing free cancellation. You can typically cancel your booking without charge up to 2 days before your scheduled day of use. This policy provides a convenient option to adjust your travel plans for your Narita Airport transfer, giving you peace of mind.
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