[Cancellation and Refund Policy]
• Unused tickets can be cancelled and refunded within the validity period.
• If you have verified even one tourist attraction, cancellation and refund are not possible.
• Pre-order products are subject to the cancellation policy of the relevant company.
[caution]
• Please enter the number of users and type of ticket accurately.
• Children under 30 months can enter for free upon presentation of supporting documents.
• When authenticating with a barcode, all purchasers will be authenticated at once, so please make sure to check the number of users and their ages before purchasing.
• Only rental cars and private drivers are allowed.
• Cannot be used when traveling in a group, with a driver or guide, renting a car, or using a taxi.
• Cannot be used in conjunction with other tourist attraction discount coupons.
• Package products cannot be partially refunded if used at even one location.
Operation hours may change or may be unavailable due to weather and company circumstances.
Eating and drinking is not permitted in the exhibition hall.
Youth rates apply to children under 30 months old and up to middle school students (free admission for children under 30 months old; proof of age required)
①. After purchase, send the barcode to the customer's mobile phone via KakaoTalk.
(The barcode will be sent to the registered customer's mobile phone, so please enter it correctly.)
②. Present the “Jeju Mobile” barcode image at the ticket booth to use
③. Barcode transmission may be missed depending on the mobile phone model and communication status.
In this case, please contact Jeju Mobile Customer Center [1899-3929].