Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
In the event of flight delays or cancellations, bus departure times may be adjusted as an emergency measure. In addition, in the event that a flight is delayed or cancelled, making it impossible for the customer to board the flight on the scheduled day, the customer will be transferred to a flight on the next day or later, or advised of other means of transportation (regarding the costs involved). may be borne by the customer). However, please note that in such circumstances, we will not be responsible for securing alternate flights or alternative means of transportation.
Generally, we will not wait for customers who do not arrive after the departure time. In this case, the event will be treated as a "non-participation without notification." Please note.
There may be suspensions or delays in service due to road conditions, weather conditions, etc.
If there is a concern about connecting to the aircraft, we may advise you of other means of transportation, such as stopping at the nearest JR station. Please note that any costs associated with this will be borne by the customer.
The vehicle will be a large bus, medium-sized bus, or small bus depending on the number of people in the reservation, and may be a jumbo taxi or small taxi depending on the circumstances.
Seats are non-reserved. Please note that seats may be assigned due to full seats or other reasons.
Please cooperate by fastening your seat belt.
Please note that we ask that you refrain from riding the bus wearing ski or board boots as it can be slippery and extremely dangerous.
The only luggage that can be kept in the trunk of the vehicle is ski equipment and one item of other luggage.
If you bring skis or snowboards, please bring them in a special bag or case. We ask for your cooperation as this may cause damage to your luggage when loading and unloading onto the bus or in the trunk while the bus is in motion.