The departure date selected at the time of booking is for reference only; you do not need to activate it on that day. The eSIM can be installed in advance and must be activated by connecting to the network at the destination within the validity period.
A network connection is required during installation. If an error occurs while scanning the QR code, please check if the eSIM has already been successfully installed. If it has, there is no need to scan it again.
To add an eSIM manually, please go to 'Pre-departure Reminder' to copy the SM-DP+ Address and Activation Code. No confirmation code is required.
If it shows 'Activating' or 'Activation Unsuccessful' during pre-installation, do not delete the eSIM. Re-enable it upon arrival.
VPN may affect connection stability. If you experience issues, it is recommended to disable the VPN first.
Network quality may vary depending on location, signal coverage, and the number of users. If you experience connection issues, please contact our 24-hour online customer support for assistance.
[Docomo Package]
This package requires manual APN settings. If you cannot connect to the Internet or use the hotspot, please enter 'a.apn02.net' in the APN field.
iPhone: Settings → Cellular → Select eSIM → Cellular Data Network → Enter 'a.apn02.net' in the APN field → Back.
Android: Settings → Network & Internet → SIMs → Select eSIM → Access Point Names (APN) → Add → Enter 'a.apn02.net' → Save.
[Check Data Usage with KKday Order Number]
https://search.t-sim.hk/dataplan/order
※ The KDDI package does not currently support data usage inquiries.
The 'Japan Native 5G eSIM' uses a native line from Japan's KDDI telecom provider, ensuring you have a high-speed and stable internet connection throughout your travels in Japan. This is extremely helpful for planning your itinerary, navigating with Google Maps, checking transportation information in real-time, sharing travel photos on social media, or video calling with friends and family. Stable internet keeps you connected wherever you go, ensuring you don't miss any important information, thereby enhancing the convenience and safety of your trip.
The 'Japan Native 5G eSIM' utilizes a native line from Japan's KDDI telecom provider and features a local IP address. This translates to superior network connection stability and speed, with lower latency. Unlike some SIM cards that use virtual lines or roaming, a native line offers an internet experience closer to that of a local resident, ensuring smooth communication quality even during peak hours or in specific areas. It's particularly suitable for AI applications or video streaming that heavily rely on internet connectivity.
Activating the 'Japan Native 5G eSIM' is very simple. You won't need a physical SIM card or a SIM ejector tool. After placing your order, KKday will immediately send a QR Code to your voucher. You just need to scan the QR Code to complete the eSIM setup. If your phone runs on iOS 17.4 or later, you can even enjoy the convenience of a one-tap installation through the KKday App. This eliminates the cumbersome process of swapping physical SIM cards and also avoids the risk of losing your SIM.
The 'Japan Native 5G eSIM' is designed to optimize modern internet usage and supports a variety of popular applications. This includes essential daily communication apps like LINE, Instagram, and Google Maps, ensuring you can navigate and share smoothly. Furthermore, it supports AI applications that have higher internet demands, such as ChatGPT and Gemini, allowing you to enjoy efficient information retrieval and interactive experiences even while traveling.
For users with iOS 17.4 or later, the 'Japan Native 5G eSIM' offers ultimate convenience. You can perform a one-tap installation directly through the KKday App, bypassing the need to manually scan a QR Code. This feature greatly simplifies the eSIM setup process, allowing you to activate and connect to the internet with your eSIM more quickly and easily, without worrying about complex operations, and to immediately enjoy Japan's high-speed internet.
If you encounter any network connection problems while using the 'Japan Native 5G eSIM', don't worry. The product offers 24-hour customer support. You can contact professional staff immediately through our customer service channels to seek assistance. Whether it's a setup issue, a connection problem, or any other usage query, you will receive timely support and solutions to ensure your trip to Japan has uninterrupted internet access.
When choosing a plan for the 'Japan Native 5G eSIM', you should consider your actual travel duration. For example, if you are staying in Japan for 5 days, choose the 5-day plan. The unlimited data design means you don't have to worry about running out of data and can enjoy unrestricted internet access. We recommend confirming your flight arrival and departure dates before ordering to select a plan that perfectly matches your itinerary, ensuring seamless internet service throughout your trip.
The local IP advantage provided by the 'Japan Native 5G eSIM' offers multiple benefits for internet usage in Japan. It ensures that you won't encounter IP restriction issues when making online reservations (e.g., for restaurants, attraction tickets) or using certain Japan-specific applications. Additionally, for financial transactions, watching Japan-exclusive video content, or using services that require Japanese IP verification, a local IP provides a smoother and more reliable experience.