Customer Guidelines:
You will join the tour with other guests. The minimum number of participants required is 10. The tour may be canceled if this number is not met. In that case, we will notify you by email 7 days before the departure, so please be sure to check.
Please ensure you arrive promptly at the designated meeting place.
This schedule is just an example. Actual times may vary depending on the cruise ship's port call time. The schedule also may be subject to sudden changes or shorter visit durations due to reasons such as traffic congestion.
Refunds will not be provided if you fail to arrive at the meeting location on time (no show).
In the event of a natural disaster, such as a typhoon, the tour will be canceled, and a full refund will be issued.
Please personally take responsibility for your valuables.
Note: These guidelines are provided to ensure a safe and enjoyable experience. Thank you for your cooperation.