Not Allowed: Pets
Not Allowed: Weapons or sharp objects
Not Allowed: Pets (assistance dogs allowed)
Know Before You Go: Rescheduling latecomers cannot be guaranteed and is subject to availability
Know Before You Go: 360 Chicago is not located in Willis Tower, nor is it affiliated in any way
Know Before You Go: Customers can skip the line to purchase tickets but all customers must join the security line. As such, extended waiting times are possible at busy times
Know Before You Go: It is recommended to plan for possible wait times, especially during peak weekends and holidays
Know Before You Go: All tickets are non-refundable in cases of inclement weather. 360 Chicago remains open during all weather conditions year-round, including zero visibility conditions
Know Before You Go: While views are subject to change rain or shine, your visit can still be spent enjoying the other facilities of the attraction such as the queue exhibition highlighting Chicago's eclectic neighborhoods
Know Before You Go: The Magnicity App is in English and Spanish
Know Before You Go: Elevators have been upgraded to include OTIS Air Purification Technology, which significantly reduces airborne bacteria and viruses